EM Practice Administrator — Lead Operations & Impact

Vituity; Joliet, Northern (IL, KY); Hybrid; USD 53,000 - 67,000; Full time

Benefits offered by this job

Health plan options

Dental & Vision coverage

401(k) retirement plan with match

Generous paid time off

Student loan refinancing discounts

Career development program

EAP and travel assistance

Wellness program

Culture of brilliance

Job summary

Vituity is seeking an Emergency Medicine Practice Administrator in Joliet, IL to act as the on-site operational leader and primary interface with hospital leadership. You will manage expenses, payroll, software systems, and daily scheduling while ensuring compliance and high-quality patient care.

You will collaborate with medical leadership, HR, and revenue teams to optimize performance and improve patient experiences across the site.

Qualifications

• Two to three years of experience in an office or healthcare setting.
• Associate or Bachelor’s degree in Business Administration, Human Resources or related field strongly preferred.
• Experience working in the healthcare field is preferred.
• Knowledge of healthcare and medical terminology preferred.
• Knowledge of general Human Resource principles preferred.
• Knowledge of Federal, State, and County Agencies who regulate the Healthcare Industry preferred.
• Intermediate to advanced MS Excel, Word, PowerPoint, and Outlook skills.
• Strong consultation skills and the ability to seek out information.
• Strong work ethic, organizational skills, and interpersonal skills.
• Ability to prioritize and work in a stressful environment.
• Ability to be self-directed, motivated, and sensitive to deadlines.
• Ability to express ideas and convey information effectively in verbal and written communications.
• Able to create a positive environment, clearly understand client / customer relationships, and promotes Vituity positive image.
• Ability to understand and apply information management principles, data analysis interpretation and continuous quality improvement tools/methodologies.
• Ability to maintain flexibility, cooperation and participate in cross-organizational performance improvement activities.
• Ability to use office equipment and automated systems/applications/software at an acceptable level of proficiency.
• Ability to establish and maintain effective working relationships as required by the duties of the position.
• Ability to read, understand and communicate in English sufficient to perform the duties of the position.
• Ability to evaluate and convey information in legible reports to Human Resource, Finance, and Executive groups.

Responsibilities

• Act as the operational administrator for the site Vituity leadership and as the interface for the practice to the hospital and community.
• Act as the front-line liaison for the provider team with hospital C-Suite, nursing leadership, nursing staff, and Vituity support team.
• Provide executive support to the site medical director and site management team to meet contract expectations.
• Provide support for all site financials to include, but not limited to, contract stipends, expense reimbursements, and site payroll timecards.
• Act as the super user for all Vituity software applications and as a point person for hospital software and hardware systems.
• Provide office management to include, but not limited to, meeting management, office systems, supplies, site events, and customer service.
• Facilitate daily patient census and attend daily multi-disciplinary rounds.
• Responsible for site clinical schedules to ensure adequate coverage with no disruption to patient care.
• Collect, track, and analyze all site financial and operational data.
• Project management of site operational programs (e.g., Operations Meetings, Patient Experience, QI, Advanced Provider/Scribe Programs, rotations).
• Recruiting and onboarding for new providers and employees, locums and residents.
• Recredentialing timely and appropriate for licensing, certificates, and credentials.
• Ensure compliance with Vituity and hospital programs and mandated training.
• Act as point person for People Operations relations (HR) and site roster compliance.
• Develop and maintain site orientation checklists and manuals.
• Collaborate on site policy/procedure development.
• Manage medical records and data submission to Revenue Cycle Management.
• Ensure billing and documentation compliance with monthly Revenue Cycle meetings.
• Complete mandated forms including death certificates, requests, and regulatory reporting.

Skills

Office/Healthcare experience

Healthcare terminology

HR principles

MS Excel/Word/PowerPoint/Outlook

Consultation skills

Organization & time management

Deadline sensitivity

Verbal & written communication

Interpersonal skills

Adaptability

Self-direction

Education

BA/BS in Business Administration or related

Tools

MS Excel

MS Word

PowerPoint

Outlook

Job description

Vituity is seeking an Emergency Medicine Practice Administrator in Joliet, IL to act as the on-site operational leader and primary interface with hospital leadership. You will manage expenses, payroll, software systems, and daily scheduling while ensuring compliance and high-quality patient care.

You will collaborate with medical leadership, HR, and revenue teams to optimize performance and improve patient experiences across the site.