Elliot Health Systems - Patient Service Representative - Radiation Therapy - Full Time

Southern New Hampshire Health; Manchester (NH); On-site; USD 35,000 - 45,000; Full time

Job summary

A reputable health organization is looking for a dedicated Front Desk Operations employee. In this role, you will manage patient interactions, ensuring a smooth registration process in a busy healthcare environment. Ideal candidates will possess a high school diploma and experience in a healthcare setting, coupled with a passion for patient care and service excellence.

Benefits

Health, dental, prescription, and vision coverage for full-time & part-time employees

Short term, long term disability, accident insurance, & life insurance

Tuition Reimbursement

Referral bonuses

Accrued earned time for full-time & part-time employees

403b Retirement plans, with generous employer contributions

Qualifications

• 2-3 years of experience in a health care setting performing similar work preferred.
• Experience with patient registration and insurance verification.

Responsibilities

• Greets and registers patients into the department and hospital data management systems.
• Verifies demographic and insurance information; enters patient registration into EMR.
• Responds to incoming calls and determines urgency while triaging messages.

Skills

Medical Terminology

Education

High school diploma or equivalent

Job description

Who We Are:

The Radiation Therapy Department at the Elliot Hospital takes great pride in serving their community, patients, and families. Our team observe best practices and strive to attain the best outcomes possible for their patients. If you are looking for a new opportunity and you have a passion for Oncology, apply today!

About the Job:

Under the general direction of the Chief Radiation Therapist/Manager and direct supervision of the Office Coordinator, is responsible for all facets of front desk operations, including greeting patients, answering phones, scheduling appointments, and entering information into both the hospital and department electronic medical record.

What You’ll Do:

• Greets, registers and "arrives" patient into the department and hospital data management systems
• Verifies demographic and insurance information; scans insurance card
• Obtains patient signatures on required hospital forms and routes appropriately
• Receives incoming telephone calls; responds to calls and visitors while determining the urgency of the situation; triages and/or takes messages
• Enters patient registration, referral information and appointments into the the department EMR
• Requests medical records from referring facilities for new patient appointments according to the departmental intake sheet. Follows through on missing documents
• Reviews and sorts patient records coming into the department via fax and prepares for nursing review

Who You Are:

• High school diploma or equivalent, Required
• 2-3 years of experience in a health care setting performing similar work, Preferred
• Medical Terminology, Preferred

Why You’ll Love Us:

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short term, long term disability, Accident insurance, & life insurance
• Tuition Reimbursement
• Referral bonuses
• Accrued earned time for full-time & part-time employees
• 403b Retirement plans, with generous employer contributions
• And more!

#CRM