Elliot Health System - Patient Service Representative - Senior Health - Full Time

Southern New Hampshire Health; Manchester (NH); On-site; USD 33,000 - 42,000; Full time

Job summary

Southern New Hampshire Health is seeking a Clerical Support professional to manage front desk operations effectively. The role involves patient greeting, registration, scheduling appointments, and maintaining medical records. Ideal candidates will have a High School Diploma, previous healthcare experience, and proficiency in MS Office. Join a collaborative environment that offers benefits including health coverage, tuition reimbursement, and a retirement savings plan.

Benefits

Health, dental, prescription, and vision coverage

Short-term and long-term disability coverage

Life insurance coverage

Tuition Reimbursement

403(b) Retirement Savings Plan

Qualifications

• High School Diploma or equivalent required.
• Previous experience in a health care setting preferred.
• Proficient in MS Office.

Responsibilities

• Greets and registers patients at the front desk.
• Verifies patient information and schedules appointments.
• Manages patient records and processes payments.

Skills

Clerical Support

Patient Registration

Scheduling

Insurance Verification

Medical Record Management

Customer Service

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Position Summary

Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned.

Key Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses appropriate company procedures, referring doctors and correct protocols for writing referrals. Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate. If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.
• Maintains providers schedules, optimizing effective scheduling of appointments. Confirms appointments for daily schedule.
• Assists in developing and implementing systems to support effective and accurate registration of patients. Makes recommendations to increase efficiency of patient care or administrative functioning of area.

Education/Experience/Licensure

• Education: High School Diploma or equivalent required.
• Experience: Previous experience in a health care setting performing similar functions preferred.
• Certification/Licensure: N/A
• Software/Hardware: Proficient in MS Office.

What Elliot Health System Has to Offer

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Competitive pay
• Tuition Reimbursement
• 403(b) Retirement Savings Plan
• And more!

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