Elliot Health Systems - Patient Service Representative - Londonderry Rehab - Full Time

SolutionHealth; Londonderry (NH); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare provider is seeking a Patient Service Representative in Londonderry, NH. This role involves clerical support, patient interaction, insurance verification, and appointment scheduling within an outpatient rehabilitation context. Candidates are preferred with prior healthcare experience and must have a High School Diploma.

Benefits

Health, dental, prescription, and vision coverage

Short-term and long-term disability coverage

Competitive pay

Continuing Education Reimbursement Programs

403(b) Retirement Savings Plan

Multiple onsite gym locations with free access

Qualifications

• Ability to obtain BLS Certification within first 90 days.
• Preferred previous experience in a health care setting.

Responsibilities

• Greets patients and performs check-in.
• Schedules appointments for therapy evaluations and visits.
• Processes referrals and conducts insurance verifications.

Skills

Clerical Support

Interpersonal Skills

Problem Solving

Education

High School Diploma or equivalent

Job description

Elliot Health Systems - Patient Service Representative - Londonderry Rehab - Full Time page is loaded

Elliot Health Systems - Patient Service Representative - Londonderry Rehab - Full Time

Apply locations Londonderry, NH time type Full time posted on Posted 2 Days Ago job requisition id JR7330

Come work at the best place to give and receive care!

Job Description:

Londonderry Outpatient Rehab

40 Hours a week: Mon/Wed 8-7, Tu/Th 645-215, Fri 830-130 but may vary based on need.

Rehabilitation Services – Outpatient

Elliot Rehabilitation Services outpatient department consists of 8 clinics across the greater Manchester area. We offer physical, occupational and speech services across a multitude of specializations including orthopedics, neurological, pelvic floor, vestibular, geriatrics, pediatrics and oncology. We offer a multitude of educational opportunities to promote clinical growth and support staff with dedicated documentation time, mentorship programs and involvement in department projects. We encourage a culture of learning and process improvement while providing high quality, evidence-based therapy leading to positive patient outcomes.

About the Job

Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering demographics and processing referrals. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned in accordance with TJC and government standards, as well as policies and procedures of Elliot Rehabilitation Services.

What You’ll Do

Greets patients and visitors to the department, performs check-in and notifies appropriate personnel of arrival. Receives incoming telephone calls, directs inquires as appropriate and takes messages. Receives and processes referrals from physician’s offices and manages referral tracking process. Performs required insurance verification activity when appropriate. Obtains insurance information through department processes in order to ensure that proper authorization requirements will be fulfilled. Schedules appointments for therapy evaluations and visits based on established guidelines. Completes the registration process, explains applicable policies to patient and assists patients with paperwork. Interacts with patients regarding complaints for effective and immediate response and resolution. Refers to Office Manager, Team Leader, or Clinical Leader as appropriate. Collects payments and charges from the patient at time of service. Maintains therapists’ schedules, optimizing effective scheduling of appointments. Confirms appointments as directed.

Education and Experience

Education: High School Diploma or equivalent required. Previous experience in a health care setting preferred. Ability to obtain BLS Certification within first 90 days and maintain while in position.

What Elliot Health System Has to Offer

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Competitive pay
• Continuing Education Reimbursement Programs
• 403(b) Retirement Savings Plan
• Multiple onsite gym locations with FREE access for employees (plus yoga, personal training and more)

Formore benefits click here!

#AKR

Work Shift:

40 hours a week Mon/Wed 8-7, Tu/Th 645-215, Fri 830-130 but varies with need

SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.

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SolutionHealth is an integrated health system uniquely focused on providing access to high-value primary and specialty care that meets the growing needs of the communities we serve.

Together, Southern New Hampshire Health and Elliot Health System, the founding members of SolutionHealth, are committed to innovative models of care and collaboration that improve the health and well-being of more than half of million residents of our region. We start with committing to do the right thing, for each patient, always.