Elliot Health System - Patient Service Representative - Orthopedic Surgery - Full Time

Elliot Hospital; Manchester (NH); On-site; USD 35,000 - 45,000; Full time

Job summary

Elliot Hospital is seeking a full-time Patient Service Representative for Orthopedic Surgery. This role involves clerical support, greeting patients, scheduling appointments, handling insurance verifications, and maintaining records. Ideal candidates should possess a high school diploma and preferably have previous healthcare experience. A comprehensive benefits package is offered including health insurance and tuition reimbursement.

Benefits

Health, dental, vision coverage

Short-term and long-term disability insurance

Tuition Reimbursement

403(b) Retirement Savings Plan

Qualifications

• Previous experience in a healthcare setting preferred.
• Proficient in MS Office required.

Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Schedules referral appointments and completes prior authorizations.
• Collects payments and updates patient accounts.

Skills

Clerical Support

Patient Registration

Appointment Scheduling

Medical Records Management

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Elliot Health System - Patient Service Representative - Orthopedic Surgery - Full Time

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Elliot Health System - Patient Service Representative - Orthopedic Surgery - Full Time

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Position Summary

Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned.

Position Summary

Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned.

Key Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses appropriate company procedures, referring doctors and correct protocols for writing referrals. Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate. If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.
• Maintains providers schedules, optimizing effective scheduling of appointments. Confirms appointments for daily schedule.
• Assists in developing and implementing systems to support effective and accurate registration of patients. Makes recommendations to increase efficiency of patient care or administrative functioning of area.
  
  

Education/Experience/Licensure

• Education: High School Diploma or equivalent required.
• Experience: Previous experience in a health care setting performing similar functions preferred.
• Certification/Licensure: N/A
• Software/Hardware: Proficient in MS Office.
  
  

What Elliot Health System Has To Offer

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Competitive pay
• Tuition Reimbursement
• 403(b) Retirement Savings Plan
  
  

And more!

#DMB

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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