Elite Spa Manager - Lead Upscale Client Experience & Growth

Secret Med Spa; Fairfax (VA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive base salary + commission

Paid time off (PTO)

Health insurance

Dental insurance

Vision insurance

Employer paid disability

401k

Tuition reimbursement

Referral bonus program

Job summary

It’s A Secret Med Spa in the United States, Virginia region is seeking a Spa Manager to oversee field operations, drive client education, inventory control, and promotions while maintaining an upscale, client-centric atmosphere.

You will lead a team of sales associates, schedule, report, and ensure compliance with state regulations, with competitive base pay plus uncapped bonus and benefits.

Qualifications

• Spa experience preferred but not required.
• 2–3 years or more of Sales Managerial experience within an upscale organization.
• College education preferred.
• Proven ability to identify, retain, manage and develop strong teams.
• Ability to identify and problem solve, set expectations, goals and delegate.
• Knowledge and understanding of all spa services and product lines.
• Must be able to lead by example and perform duties that you staff performs.
• Strong organizational and communication skills.
• Efficient with Microsoft and Apple products.
• Proven ability to manage a diverse group of associates and clientele.

Responsibilities

• Deliver outstanding upscale customer service within the med spa and on the phone.
• Handle administrative tasks including but not limited to time punches, scheduling, inventory and reporting.
• Ability to work flexible schedules including days/evenings/weekends.
• Ability to successfully promote the brand, products and services offered.
• Upsell clients to the appropriate products based on services conducted.
• Be present for all mandatory corporate meetings.
• Present information relayed from corporate office to staff efficiently.
• Promote/sell It's A Secret's brand, products and services to reach monthly goals.
• Monitor med spa performance and ensure that sales are maximized.
• Demonstrates ability to balance coaching/mentoring with discipline.
• Leads associates in a professional manner to foster and promote a cooperative teamwork environment.

Skills

Spa experience

Sales leadership

Team development

Problem solving

Goal setting

Leading by example

Communication skills

Organizational skills

Staff delegation

Education

College education

Tools

Microsoft Office

Apple devices

Job description

It’s A Secret Med Spa in the United States, Virginia region is seeking a Spa Manager to oversee field operations, drive client education, inventory control, and promotions while maintaining an upscale, client-centric atmosphere.

You will lead a team of sales associates, schedule, report, and ensure compliance with state regulations, with competitive base pay plus uncapped bonus and benefits.