Spa Manager

It's a Secret Med Spa; Fairfax (VA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive base salary

Commission

PTO

Health insurance

Dental

Vision

Disability (short/long-term)

Employee discounts

401k

Tuition reimbursement

Referral bonus

Job summary

It’s A Secret Med Spa is seeking a Spa Manager to oversee a specific field operation, driving sales through client education, promotions, and top-tier service. You will manage inventory, scheduling, and staff development while upholding policy compliance in a luxury environment.

The ideal candidate has 2–3 years of upscale sales management experience and strong leadership, communication, and product knowledge. A college education is preferred.

Qualifications

• Experience in luxury spa or med spa settings is preferred.
• Proven ability to recruit, retain and mentor strong sales teams.
• Strong communication and client education skills.
• Knowledge of spa services and product lines is a plus.

Responsibilities

• Lead field operations and drive sales goals through client education and upselling.
• Oversee inventory, scheduling, and reporting to maintain an upscale atmosphere.
• Coach and mentor sales associates to deliver exceptional service.
• Ensure compliance with policies and state regulations.
• Promote the spa's brand and services to maximize monthly results.

Skills

Spa experience

Sales management

Upscale environment

Team development

Communication skills

MS & Apple fluency

Education

College education preferred

Job description

It’s A Secret Med Spa is an elite medical spa with locations nationwide that empowers people by elevating their natural beauty through high-performance injectables, lasers, and aesthetics. To fulfill our mission of making people feel unstoppable in their everyday lives, we want passionate, positive, and polished individuals to join us. That’s where you come in. Join the exciting culture at It’s A Secret Medspa and become a part of our big, fabulous family while taking your skills to the next level. You’re going to love it here!

The Spa Manager will oversee and manage all aspects of a specific It's A Secret Med Spa's field operation. Which include but not limited to reaching sales goals through client education, inventory control, promotion of products, upscale customer service and training/developing sales associates. The ideal candidate must ensure an upscale client centric atmosphere is present while also adhering to all policies, procedures and compliance in accordance with state regulations.

Benefits include:

Competitive base salary + commission, PTO, multiple health insurance, dental, vision, employer paid short-term and long-term disability, employee discounts, 401k, tuition reimbursement, and referral bonus program.

Pay - Salary PLUS highly competitive, industry leading uncapped bonus program.

A Day in the Life of a Spa Manager

• Deliver outstanding upscale customer service within the med spa and on the phone
• Handle administrative task including but not limited to time punches, scheduling, inventory and reporting
• Ability to work flexible schedules including days/evenings/weekends
• Ability to successfully promote the brand, products and services offered
• Upsell client's the appropriate products based off services conducted
• Be present for all mandatory corporate meetings
• Present information relayed from corporate office to staff efficiently
• Promote/sale It's A Secret's brand, products and services in order to reach monthly goals
• Monitor med spa performance and ensure that sales are maximized
• Demonstrates ability to balance coaching/mentoring with discipline
• Leads associates in a professional manner to foster and promote a cooperative teamwork environment

Skills, Qualifications and Experience Needed

• Spa experience preferred but not required.
• 2-3 years or more of Sales Managerial experience within an upscale organizationrequired.
• College education preferred.
• Proven ability to identify, retain, manage and develop strong teams.
• Ability to identify and problem solve, set expectations, goals and delegate.
• Knowledge and understanding of all spa services and product lines.
• Must be able to lead by example and perform duties that you staff performs.
• Strong organizational and communication skills.
• Efficient with Microsoft and Apple products.
• Proven ability to manage a diverse group of associates and clientele.