Upscale Spa Manager - Growth, Sales & Guest Experience

Secret MedSpa; Fairfax (VA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive base salary

Commission

PTO

Health insurance

Dental insurance

Vision insurance

Disability insurance (short-term &

Disability insurance (long-term)

401k

Tuition reimbursement

Referral bonus program

Job summary

It’s A Secret Med Spa is seeking a Spa Manager to oversee a field operation, drive sales, educate clients, manage inventory, and promote products in an upscale setting. The role emphasizes delivering exceptional customer service while ensuring adherence to policies and state regulations.

The ideal candidate has 2–3 years of sales management experience in upscale environments, strong leadership and communication skills, and comfort with Microsoft and Apple tools. College education is preferred.

Qualifications

• Spa experience preferred but not required.
• 2-3 years or more of Sales Managerial experience within an upscale organization required.
• Proven ability to identify, retain, manage and develop strong teams.
• Strong organizational and communication skills.

Responsibilities

• Deliver outstanding upscale customer service within the med spa and on the phone.
• Handle administrative task including scheduling, inventory and reporting.
• Ability to work flexible schedules including days/evenings/weekends.
• Ability to promote brand, products and services to reach monthly goals.
• Upsell clients the appropriate products based on services conducted.
• Lead staff in a professional manner to foster teamwork and discipline.

Skills

Spa experience

Sales management

Team development

Communication skills

Leadership

Education

College education

Tools

Microsoft Office

Apple products

Job description

It’s A Secret Med Spa is seeking a Spa Manager to oversee a field operation, drive sales, educate clients, manage inventory, and promote products in an upscale setting. The role emphasizes delivering exceptional customer service while ensuring adherence to policies and state regulations.

The ideal candidate has 2–3 years of sales management experience in upscale environments, strong leadership and communication skills, and comfort with Microsoft and Apple tools. College education is preferred.