Elite Sales Associate: Clienteling & Brand Experience

Joe's Jeans, Inc.; California; Hybrid; USD 35,000 - 55,000; Full time

Job summary

Centric Brands seeks a customer-focused retail associate to drive sales and deliver outstanding service in a fast-paced store environment.

You will engage customers, share product information, and maintain a robust clientele book through regular follow-up. The role requires strong brand knowledge and teamwork, with flexibility for evenings, weekends, and holidays, while upholding professional appearance and store standards.

Qualifications

• Minimum 2 years of consistently strong selling performance and clientele experience in an elevated contemporary brand
• High School Diploma or equivalent
• A strong commitment to customer service and teamwork
• Excellent brand and product knowledge
• Flexibility to work a retail schedule which includes evenings, weekends, and holidays
• Ability to lift up to 50 pounds of merchandise
• Knowledge of POS; basic knowledge of Microsoft Office (Word, Excel, Powerpoint, Outlook)

Responsibilities

• Achieve and exceed individual sales goals set by Store Management Team
• Actively engage with customers by identifying needs, relaying product information, and providing prompt assistance
• Develop new relationships while maintaining existing clientele
• Maintain and continually develop a personal clientele book by regularly communicating and following up with customers
• Actively participate in merchandising projects (i.e., daily stock maintenance, floor changeovers, product transfers, etc.)
• Assist store management and staff with driving store initiatives.
• Actively support securing company assets through effective Loss Prevention in compliance with company policies and procedures
• Demonstrates professional appearance and conduct; upholds the brand style and dress code
• Additional duties/responsibilities may be assigned

Skills

Selling performance

Clientele experience

Customer service

Brand knowledge

Teamwork

POS knowledge

Education

High School Diploma or equivalent

Tools

POS system

Job description

Centric Brands seeks a customer-focused retail associate to drive sales and deliver outstanding service in a fast-paced store environment.

You will engage customers, share product information, and maintain a robust clientele book through regular follow-up. The role requires strong brand knowledge and teamwork, with flexibility for evenings, weekends, and holidays, while upholding professional appearance and store standards.