Sales Associate

Brobston Group; Burlington (MA); On-site; USD 21,000 - 30,000; Full time

Job summary

Brobston Group is seeking a Sales Associate in Burlington, MA to deliver an exceptional client experience while driving store sales. You will perform clienteling, offer product and styling guidance, and support daily store operations.

Responsibilities include meeting sales KPIs, building client relationships, capturing contact information, and collaborating with colleagues. The role requires flexibility to work evenings, weekends, and holidays in a busy retail environment.

Qualifications

• Retail or customer service experience required.
• Ability to generate sales and build client relationships.
• Strong communication and time-management skills.

Responsibilities

• Provide clienteling and styling guidance to clients.
• Meet or exceed sales and other KPIs.
• Build client relationships and follow up on sales, events, and inquiries.
• Maintain an organized sales floor and stockroom and follow company policies.
• Collaborate with colleagues and management and remain open to feedback.

Skills

Clienteling

Sales experience

Communication

Organization

Time management

Follow-up

Tools

POS systems

Microsoft Office

Job description

Summary

The Sales Associate delivers an exceptional client experience while driving individual and store sales. The role includes clienteling, product and styling guidance, and supporting daily store operations.

Responsibilities

• Meet or exceed sales and other commercial KPIs.
• Provide welcoming, knowledgeable service and styling expertise throughout the client journey.
• Build client relationships, capture client information, and follow up on sales, events, and inquiries.
• Maintain an organized sales floor and stockroom and follow company policies.
• Collaborate with colleagues and management and remain open to feedback.

Requirements

• At least 1 year of experience in retail, sales, or a related customer service role.
• Experience generating sales and developing client relationships.
• Strong communication, organization, follow-up, and time management skills.
• Computer skills, including POS systems and Microsoft Office.
• Flexibility to work evenings, weekends, and holidays.