Elite Public Safety Dispatcher: Emergency Call Specialist

Garlandtx; Garland (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Garland Police Department is seeking a Public Safety Dispatcher to receive and route emergency and non-emergency calls, enter data, and coordinate with police, fire and other agencies. The role requires multitasking under pressure and maintaining detailed logs.

Candidates should have a high school diploma or GED, basic computer skills, and the ability to type 35 wpm. Knowledge of Garland geography and strong communication skills are essential.

Qualifications

• High School Diploma or GED equivalent.
• Ability to type 35 words per minute.
• Strong communication skills and attention to detail.
• Ability to multitask and work under pressure.
• Familiarity with maps and geography for Garland area.
• Basic computer knowledge.
• Excellent interpersonal and listening skills.

Responsibilities

• Receive, prioritize and respond to emergency and non-emergency telephone calls.
• Enter and process information; route calls to dispatch.
• Prepare and maintain accurate records and logs of radio transmissions and calls.
• Coordinate with Police, Fire, and other agencies as needed.
• Maintain data in local, state and national databases (NCIC/TCIC) and monitor field units.
• Perform administrative duties as needed.

Job description

Garland Police Department is seeking a Public Safety Dispatcher to receive and route emergency and non-emergency calls, enter data, and coordinate with police, fire and other agencies. The role requires multitasking under pressure and maintaining detailed logs.

Candidates should have a high school diploma or GED, basic computer skills, and the ability to type 35 wpm. Knowledge of Garland geography and strong communication skills are essential.