Elite Gaming Machine Technician — Casino Maintenance Pro

Wind Creek Hospitality; Miami (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Wind Creek Hospitality in Miami, FL seeks a Gaming Technician I to maintain operation of gaming machines and related equipment, perform testing, and respond quickly to issues.

The role requires a high school diploma or GED, 1 year casino gaming/IT experience or 2 years IT experience, ability to lift up to 150 pounds with a dolly, and willingness to work nights, weekends, and travel as needed; Florida Gaming License is preferred or obtainable.

Qualifications

• High School diploma or GED is required; GED program must be completed within six months from start date as a condition of continued employment.
• Must be twenty-one (21) years of age or older.
• One year experience in a casino Gaming or casino IT department preferred, or two years’ experience with computers or electronics.
• Must be able to lift and maneuver at least 50 lbs and up to 150 pounds with a dolly.
• Must pass job interview, including a guest service audition.
• Willing and able to work odd or irregular hours including nights, weekends, and holidays.
• Must have a Florida Gaming License (or ability to obtain and maintain a license).
• Must have willingness to work in a smoke environment.

Responsibilities

• Reviews and analyzes reports related to game equipment performance
• Prepares and tests gaming machines
• Maintains a sense of urgency in responding to calls for assistance or when dispatched
• Conducts scheduled preventive maintenance on all assigned electronic bingo gaming devices
• Moves and installs machines as needed
• Researches and diagnoses game equipment malfunctions
• Troubleshoots, reads meters and performs regular maintenance
• Communicates all information to fellow Technicians and Game Management
• Takes initiative to ask for and offer help to guests, co-associates and management
• Works closely with Vendor Technicians
• Adheres to Company and Departmental Expectations
• Helps maintain a working inventory of parts and supplies
• Other duties & responsibilities as assigned

Education

High School diploma or GED

Job description

Wind Creek Hospitality in Miami, FL seeks a Gaming Technician I to maintain operation of gaming machines and related equipment, perform testing, and respond quickly to issues.

The role requires a high school diploma or GED, 1 year casino gaming/IT experience or 2 years IT experience, ability to lift up to 150 pounds with a dolly, and willingness to work nights, weekends, and travel as needed; Florida Gaming License is preferred or obtainable.