Elite Front Desk & Switchboard Coordinator

New Country Lexus of Great Neck; Village of Great Neck (NY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical and Dental

401K Plan

Paid time off and vacation

Growth opportunities

Paid Training

Family owned and operated

Long term job security

Job summary

New Country Lexus of Great Neck is seeking a full-time receptionist/switchboard operator to join our dealership team. You will handle inbound calls, greet guests, and support service and sales processes with a professional demeanor.

We value outstanding customer service, diplomacy in challenging situations, and the ability to coordinate with colleagues across departments. Prior office or hospitality experience is beneficial, and growth opportunities are available within a family-owned business.

Qualifications

• High school diploma or GED.
• Experience in telemarketing and/or hospitality.
• Exceptional telephone skills and professional voice.
• Proficient in MS Office (Word/Excel).
• Ability to learn new software programs.
• Professional business appearance and demeanor.
• Scheduling flexibility.
• Automotive dealership experience a plus.
• Public relations experience a plus.
• CRM experience a plus.

Responsibilities

• Answer inbound sales and service calls.
• Operate busy switchboard and communicate with customers and internal teams.
• Collect payments for service and parts customers.
• Greet customers on arrival and departure.
• Maintain a professional appearance at all times.

Skills

Phone skills

Customer service

Professional communication

Diplomacy

Relationship building

Scheduling flexibility

Education

High school diploma or GED

Tools

MS Office

CRM

Job description

New Country Lexus of Great Neck is seeking a full-time receptionist/switchboard operator to join our dealership team. You will handle inbound calls, greet guests, and support service and sales processes with a professional demeanor.

We value outstanding customer service, diplomacy in challenging situations, and the ability to coordinate with colleagues across departments. Prior office or hospitality experience is beneficial, and growth opportunities are available within a family-owned business.