Elite Dining Concierge & Partnerships Lead

Capital One; Richmond (VA); On-site; USD 57,000 - 65,000; Full time

Job summary

Velocity Black, a Capital One company, is seeking a driven Premium Customer Agent I with strong dining industry connections to manage high-end reservations for premier US markets, including major venues in Richmond. You will cultivate relationships with restaurants and nightlife venues while supporting a content team with weekly suggestions.

The role requires excellent communication, a proactive attitude, and the ability to work evenings and weekends in a fast-paced, collaborative environment.

Qualifications

• High School Diploma, GED, or Equivalent Certification.
• At least 1 year of fine-dining experience.
• Bachelor’s degree preferred.

Responsibilities

• Communicating with clients, restaurants, and team members to deliver primetime reservations at the best restaurants in major US markets.
• Sourcing ideas for content to submit to our content team on a weekly basis.
• Develop new relationships with restaurants and nightlife venues in major US markets.

Skills

High net worth clients

Dining industry knowledge

Restaurant relationships

Partnerships with venues

Entrepreneurial mindset

Verbal and written communication

Collaborative environment

High-pressure work

Evenings and weekends

Education

High School Diploma, GED, or Equivalent Certification

Bachelor’s degree

Job description

Velocity Black, a Capital One company, is seeking a driven Premium Customer Agent I with strong dining industry connections to manage high-end reservations for premier US markets, including major venues in Richmond. You will cultivate relationships with restaurants and nightlife venues while supporting a content team with weekly suggestions.

The role requires excellent communication, a proactive attitude, and the ability to work evenings and weekends in a fast-paced, collaborative environment.