Remote Dining Concierge Lead for Elite Restaurants

Capital One Group; Richmond, Northern (VA, KY); Hybrid; USD 57,000 - 65,000; Full time

Job summary

Capital One is seeking a Dining Specialist, Principal Coordinator for Velocity Black to support premium clients remotely from Richmond or elsewhere in the US. This role combines hospitality with technology to secure top reservations at premier dining venues.

The ideal candidate has luxury hospitality experience, strong restaurant connections, and the ability to thrive in a fast-paced, deadline-driven environment with flexible hours including evenings and weekends.

Qualifications

• Experience serving high net worth clients in hospitality or concierge settings.
• Strong knowledge of major US dining markets and top-tier restaurants.
• Proven ability to build and manage relationships with venues.
• Excellent verbal and written communication; able to work under pressure.

Responsibilities

• Communicate with clients, restaurants, and team members to arrange prime reservations.
• Source content ideas for the content team weekly.
• Develop relationships with restaurants and nightlife venues in major US markets.

Skills

High net worth client service

Restaurant industry knowledge

Relationship building

Communications (verbal and written)

Education

High School Diploma / GED

Bachelor’s degree (preferred)

Job description

Capital One is seeking a Dining Specialist, Principal Coordinator for Velocity Black to support premium clients remotely from Richmond or elsewhere in the US. This role combines hospitality with technology to secure top reservations at premier dining venues.

The ideal candidate has luxury hospitality experience, strong restaurant connections, and the ability to thrive in a fast-paced, deadline-driven environment with flexible hours including evenings and weekends.