Elite Desktop & Endpoint Specialist for Secure IT Support

Dine Development Corporation

Boulder (CO)

On-site

USD 92,000 - 122,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

401(k) with company match

Paid time off

Job summary

Din Development Corporation (DDC) is seeking a Desktop Endpoint Specialist to provide onsite desktop and endpoint administration for Boulder, CO. The role covers device configuration, software deployment, vulnerability management, and end-user support in secure environments.

Responsibilities include maintaining inventories, performing hardware upgrades, deploying apps via BigFix/Intune, and ensuring proper documentation.

Qualifications

Minimum 6 years of experience in related field.
Minimum Associate's degree.
Active Secret clearance required.
Endpoint certifications related to Microsoft Intune/Endpoint Management, Windows, Apple/JAMF, and ITILv3 are highly desired.
Hands-on proficiency supporting Windows 11, Microsoft 365, BigFix, Microsoft Intune, Company Portal, BitLocker, iOS/Android devices, Mac/JAMF Pro, printers, Surface Hub, and vulnerability tools.

Responsibilities

Provide onsite desktop/endpoint support for end users, including laptop configuration and deployment and mobile-device configuration and deployment.
Perform routine maintenance and technical support for servers, laptops, printers, desktops, mobile devices, network devices, peripherals, and Government-furnished equipment used onsite or offsite.
Move, install, upgrade, diagnose, repair, and coordinate replacement of endpoint hardware; maintain accurate equipment and property-custodian records.
Install approved software, configure software for user access, maintain software/version/license inventories, and identify unauthorized or noncompliant software.
Troubleshoot end-user technical and connectivity issues involving PC configurations, drivers, printers, approved software, and network access.
Deploy applications using BigFix, Microsoft Intune, and Company Portal; support Windows 11, Microsoft 365, enterprise applications, Azure network file shares, and specialized applications.
Support endpoint vulnerability management using approved security tools and maintain secure endpoint configurations.
Support Windows laptops and desktops, including productivity software and full-disk encryption using BitLocker or other approved products.
Administer/support Apple, Android, and iOS mobile devices using Microsoft Intune; support Mac devices with working knowledge of JAMF Pro.
Install, configure, and maintain local/network printers and support Microsoft Surface Hub interactive whiteboards and peripherals.
Maintain hardware/software technical documentation, inventories, installation records, and SOPs; support cross-training and knowledge transfer.
Support classified/SPIRNet and unclassified environments as authorized and comply with applicable security, badging, and information-protection requirements.
Other duties as assigned.