Elite Corporate Dining Captain | Fine Dining F&B Leader

JP Morgan Chase; New York (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

JP Morgan Chase seeks a Corporate Dining Captain in New York to lead and inspire a dining team delivering exceptional experiences in a dynamic corporate setting. You will oversee operations, ensure seamless service, and maintain the highest quality standards while fostering a positive atmosphere for guests and staff alike.

The role requires strong leadership, deep knowledge of food and beverage service, and a passion for guest satisfaction.

Qualifications

• Exceptional food and beverage knowledge.
• Experience with POS systems and reporting.
• Ability to lift up to 30 lbs.
• Flexible schedule: late nights, holidays, long shifts.
• Can stand for 10–12 hours per shift.
• Process improvement mindset.
• Acts with integrity and chooses ethical actions.
• Works independently and makes sound business decisions.
• 3 years in fine dining or luxury hotel; high-volume, full-service dining experience required.

Responsibilities

• Demonstrate and promote JPMC's culture, always positively representing the Company.
• Oversee all aspects of service, including dining room, private dining rooms, and pantries; ensure high levels of organization.
• Uphold standards of the JPMC Client Dining service, appearance, and conduct; promote positive relations.
• Promote teamwork within the Client Centers; create a positive work environment.
• Ensure sanitation compliance with NYC Health Department Code throughout the Client Center.
• Monitor food storage, handling, and preparation to maintain food safety standards.
• Develop relationships with guests and key users; meet expectations of our guests.
• Actively participate in service to ensure quality standards for best-in-class client experience.
• Effectively resolve guest complaints and issues; escalate to Managers when necessary.

Skills

Food & beverage knowledge

Customer service excellence

Leadership & team supervision

Decision making

Ethical conduct

Tools

POS systems

Job description

JP Morgan Chase seeks a Corporate Dining Captain in New York to lead and inspire a dining team delivering exceptional experiences in a dynamic corporate setting. You will oversee operations, ensure seamless service, and maintain the highest quality standards while fostering a positive atmosphere for guests and staff alike.

The role requires strong leadership, deep knowledge of food and beverage service, and a passion for guest satisfaction.