Elite Casino Security Officer

Wind Creek Hospitality; Bethlehem (AL); On-site; USD 42,000 - 54,000; Full time

Job summary

Wind Creek Bethlehem is seeking an Officer - Security to safeguard guests, team members, and property. You will respond to emergencies, patrol facilities, enforce policies, and coordinate with supervisors to maintain casino security and compliance.

The role requires vigilant observation, strong communication in English, ability to work varied shifts including weekends and holidays, and the physical stamina to stand and lift as needed. Training includes PGCB rules and internal controls.

Qualifications

• 18+ years of age with authorization to work in the United States.
• High School diploma or equivalent.
• Valid Driver’s License.
• Ability to communicate effectively in English, both oral and written.
• Interpersonal skills with guest-focused service.
• Maintain professional appearance and adherence to standards.
• Ability to work varied shifts, including weekends and holidays.

Responsibilities

• Arrive for shift on time and in proper uniform.
• Execute emergency response and evacuation procedures as directed.
• Monitor and enforce casino policies and applicable laws.
• Oversee transportation and exchange of money between cage, count room, and games.
• Patrol assigned areas and deter undesirable activity.
• Investigate incidents, take initial reports, and conduct interviews.
• Maintain visible profile to deter problems and assist guests.
• Monitor suspicious persons, including unauthorized area access.
• Trespass undesirables as directed by the Shift Manager - Security.
• Serve as a public relations officer through courteous service.
• Use equipment and systems in line with safety standards.
• Develop working knowledge of PGCB rules and Internal Controls.
• Complete paperwork per PGCB and Wind Creek standards.
• Read and understand the Compulsive and Problem Gambling Plan, including prohibitions on minors and intoxicated persons.
• Provide superior customer service to internal and external customers.
• Adhere to department and property policies and procedures.
• Perform other related duties as assigned.

Skills

Effective communication

Guest service orientation

Professional appearance

Team player

Stamina

Education

High School diploma or equivalent

Job description

Wind Creek Bethlehem is seeking an Officer - Security to safeguard guests, team members, and property. You will respond to emergencies, patrol facilities, enforce policies, and coordinate with supervisors to maintain casino security and compliance.

The role requires vigilant observation, strong communication in English, ability to work varied shifts including weekends and holidays, and the physical stamina to stand and lift as needed. Training includes PGCB rules and internal controls.