Auto Service Advisor | Growth, Benefits & Great Pay

Napleton Nissan; Elmhurst (IL); Hybrid; USD 55,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Vacation

Paid Sick Time

Paid Training

Employee Discounts

Growth Opportunities

Job summary

Ed Napleton Automotive Group in Elmhurst, IL, is seeking a Service Advisor to liaise with customers and technicians, presenting repair recommendations and keeping customers informed.

This full‑time role offers strong earning potential (55k–100k/year with incentives), family-owned values, medical/dental/vision, 401k, paid vacation, and growth opportunities within a large dealer group. If you are tech-savvy, customer-focused, and willing to undergo a background check, apply today.

Qualifications

• Exceptional customer service skills.
• Tech-savvy and able to learn and use technology.
• Automotive service advisor experience is a plus but not required.
• Willingness to undergo a background check per local laws.
• 18+ years of age or older to comply with company policy.

Responsibilities

• Work with customers to meet and address vehicle maintenance needs.
• Write repair orders with transparent costs and time estimates.
• Provide exceptional and timely communication with customers throughout the process.
• Coordinate with Technicians and Parts to ensure timely completion of work.
• Maintain a positive attitude and strong work ethic with customers and co-workers.
• Utilize cutting edge Fixed Operations Technology.

Skills

Exceptional Customer Service Skills

Tech Savvy

Automotive Service Advisor Experience

Tools

Fixed Operations Technology

Job description

Ed Napleton Automotive Group in Elmhurst, IL, is seeking a Service Advisor to liaise with customers and technicians, presenting repair recommendations and keeping customers informed.

This full‑time role offers strong earning potential (55k–100k/year with incentives), family-owned values, medical/dental/vision, 401k, paid vacation, and growth opportunities within a large dealer group. If you are tech-savvy, customer-focused, and willing to undergo a background check, apply today.