Eligibility Specialist, Public Benefits (Bilingual Preferred)

State of Oregon; Salem (OR); Vor Ort; USD 50.000 - 67.000; Vollzeit

Benefits dieser Stelle

Annual salary increases

Bilingual differential pay

Excellent benefits package

Zusammenfassung

State of Oregon's Department of Human Services (ODHS) seeks an Eligibility Worker for the Salem area. This role interviews applicants to determine program eligibility for SNAP, Medicaid, and other benefits, using a trauma-informed approach.

Preference is given to Spanish-English bilingual candidates, with a 5% bilingual differential after testing. The ODHS Oregon Eligibility Partnership (OEP) Salem team focuses on equity and timely determinations.

Qualifikationen

• One year of experience at the Human Services Specialist 1 level.
• Two years of experience with the public.
• Associate degree in Behavioral Science or related field plus six months experience.

Aufgaben

• Interview applicants in-person and by phone to gather eligibility information for programs.
• Perform eligibility determinations, redeterminations, and reviews.
• Assist customers in-person and over the phone who are applying for benefits.
• Communicate eligibility decisions to applicants.
• Provide person-centered services with a trauma-informed approach.

Kenntnisse

Interviewing

Public assistance knowledge

Trauma-informed approach

Detail-oriented

Communication skills

Ausbildung

Associate degree in Behavioral/ Social Science

Jobbeschreibung

State of Oregon's Department of Human Services (ODHS) seeks an Eligibility Worker for the Salem area. This role interviews applicants to determine program eligibility for SNAP, Medicaid, and other benefits, using a trauma-informed approach.

Preference is given to Spanish-English bilingual candidates, with a 5% bilingual differential after testing. The ODHS Oregon Eligibility Partnership (OEP) Salem team focuses on equity and timely determinations.