Eligibility Specialist II – Social Services Leader

Florida; Largo (FL); On-site; USD 65,000 - 113,000; Full time

Job summary

State of Florida, Department of Children and Families, seeks an Eligibility Specialist II in Pinellas County. The role involves determining initial and ongoing eligibility for social services, reviewing complex cases, conducting training, and monitoring staff for quality. Teleworking is not an option for this position.

Two years paraprofessional experience or an Associate's degree/substitution is required, with travel possible within the county. Veterans’ preference applies.

Qualifications

• Two years paraprofessional experience determining eligibility and interviewing.
• Or an Associate's degree or 60 semester/90 quarter hours may substitute for the experience.
• One year of Florida DCF ESF experience as Eligibility Specialist I is required.

Responsibilities

• Determine initial and ongoing eligibility for social service programs.
• Review and analyze complex cases for service quality improvement.
• Conduct training and mentoring of staff.
• Plan and guide staff towards continuous improvement.

Skills

Interviews and counseling

Problem solving

Training & mentorship

Record keeping

Communication (oral & written)

Arithmetic operations

Regulatory interpretation

Time management

Ethical practices

Education

Associate's degree or 60 semester/90 quarter hours

Job description

State of Florida, Department of Children and Families, seeks an Eligibility Specialist II in Pinellas County. The role involves determining initial and ongoing eligibility for social services, reviewing complex cases, conducting training, and monitoring staff for quality. Teleworking is not an option for this position.

Two years paraprofessional experience or an Associate's degree/substitution is required, with travel possible within the county. Veterans’ preference applies.