Eligibility Specialist II – Income Maintenance

Pamlicocounty; Bayboro (NC); On-site; USD 32,000 - 52,000; Full time

Job summary

A County Department of Social Services is seeking an individual to determine eligibility for income maintenance programs. Responsibilities include interviewing clients, obtaining information, and reviewing cases. Candidates should have a background in Human Services or relevant experience in public contact roles. Strong communication and analytical skills are crucial. The position involves managing client interactions under challenging circumstances.

Qualifications

• Graduation from an accredited program in Human Services or related field.
• Ability to negotiate, interview, and gather data.
• Experience in public contact roles is essential.

Responsibilities

• Determine client eligibility for income maintenance programs.
• Interview clients and gather necessary data.
• Manage the workload efficiently, often under pressure.

Skills

Good mathematical reasoning

Effective communication

Understanding client needs

Education

Associate degree in Human Services Technology or related field

Job description

A County Department of Social Services is seeking an individual to determine eligibility for income maintenance programs. Responsibilities include interviewing clients, obtaining information, and reviewing cases. Candidates should have a background in Human Services or relevant experience in public contact roles. Strong communication and analytical skills are crucial. The position involves managing client interactions under challenging circumstances.