Eligibility Specialist II — Public Services

Contra Costa County; California (MO); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Opportunities for promotional growth

Supportive team environment

Public service contribution

Job summary

A local government agency in California is recruiting for an Eligibility Worker II to aid in determining eligibility for social programs. Candidates must be organized, detail-oriented, and skilled in customer service. Responsibilities include interviewing applicants, applying complex regulations, and maintaining records. The position emphasizes community involvement and requires a high school diploma. Strong interpersonal skills and adaptability are essential for this role, promising opportunities for promotional growth and professional development.

Qualifications

• Possession of a valid California Motor Vehicle Operator’s License required.
• Six months of experience in public assistance eligibility determination is needed.
• Ability to effectively use computers and software applications.

Responsibilities

• Conduct interviews with applicants to determine eligibility for social programs.
• Apply state and federal regulations for eligibility determinations.
• Maintain accurate records in case management systems.

Skills

Highly organized and detail-oriented

Excellent customer service

Interpersonal sensitivity

Adaptability to change

Education

High school diploma or G.E.D. equivalency

Job description

A local government agency in California is recruiting for an Eligibility Worker II to aid in determining eligibility for social programs. Candidates must be organized, detail-oriented, and skilled in customer service. Responsibilities include interviewing applicants, applying complex regulations, and maintaining records. The position emphasizes community involvement and requires a high school diploma. Strong interpersonal skills and adaptability are essential for this role, promising opportunities for promotional growth and professional development.