Eligibility Specialist I – Drive State Social Programs

State of Arkansas; Arkadelphia, Northern (AR, KY); Hybrid; USD 47,000 - 70,000; Full time

Benefits offered by this job

Pension

Paid state holidays

Job summary

State of Arkansas is seeking an entry-level Program Eligibility Specialist I to review applications and determine eligibility for state-administered programs in Clark County. The role requires attention to detail, organization, keyboarding skills, and strong communication for timely determinations.

Salary ranges from $47,397 to $70,148 with pension and paid state holidays. The department emphasizes service to Arkansans and opportunities to grow within DHS.

Qualifications

• At least one year of experience in customer service, administrative support, case processing, or a related field.

Responsibilities

• Review and process applications for state assistance programs in compliance with established policies.
• Verify applicant information, including income, assets, residency, and household composition.
• Maintain accurate and up-to-date case records to support eligibility decisions.
• Ensure timely application processing and follow-up with applicants to gather required documentation.
• Assist in monitoring ongoing eligibility and renewal processes for program participants.
• Provide clear and professional communication to applicants regarding eligibility requirements, application status, and program benefits.
• Assist clients in completing forms and gathering necessary documentation.
• Respond to inquiries and resolve concerns related to eligibility and program participation.
• Educate applicants on available resources and services to support their needs.
• Ensure adherence to state and federal regulations in eligibility determinations.

Job description

State of Arkansas is seeking an entry-level Program Eligibility Specialist I to review applications and determine eligibility for state-administered programs in Clark County. The role requires attention to detail, organization, keyboarding skills, and strong communication for timely determinations.

Salary ranges from $47,397 to $70,148 with pension and paid state holidays. The department emphasizes service to Arkansans and opportunities to grow within DHS.