Eligibility Services Specialist

Texas Health and Human Services; San Saba (TX); On-site; USD 28,000 - 38,000; Full time

Job summary

Texas Health and Human Services is seeking an ES Clerk II in San Saba, TX to support the Access and Eligibility Services (AES) division. The role involves processing applications, maintaining records, and assisting clients with documentation and inquiries in a fast-paced setting.

The position requires a High School diploma or GED and strong customer service skills. Bilingual English/Spanish is preferred; some overtime may be required as part of normal operations.

Qualifications

• High School diploma or GED is required.
• Experience in professional customer service preferred.
• Bilingual English/Spanish skills are preferred.

Responsibilities

• Provide clerical support to Eligibility Operations staff.
• Process mail, open and date stamp incoming applications and documents.
• Review applications for signature and completeness.
• Log and route applications for processing.
• Respond to client inquiries and assist with completion when needed.
• Maintain accurate records and filing systems.
• Work overtime as required and thrive in a fast-paced environment.

Skills

Computers & Internet usage

Client communication

Time management

Policy interpretation

Written communication

Relationship building

Education

High School Diploma or GED

Job description

Texas Health and Human Services is seeking an ES Clerk II in San Saba, TX to support the Access and Eligibility Services (AES) division. The role involves processing applications, maintaining records, and assisting clients with documentation and inquiries in a fast-paced setting.

The position requires a High School diploma or GED and strong customer service skills. Bilingual English/Spanish is preferred; some overtime may be required as part of normal operations.