Eligibility Services Clerk — Help Texans Access Care

FALL CREEK FARM & NURSERY; San Antonio (TX); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Health insurance (full-time)

Defined benefit pension

Paid time off

Job summary

The Texas Health and Human Services Commission (HHSC) Access and Eligibility Services (AES) division is seeking an Eligibility Services Clerk to join a dynamic team in San Antonio. The role involves clerical support for Eligibility Operations, handling mail, reviewing applications for completeness, and aiding clients with required documents.

The department emphasizes respectful, efficient service delivery. Ideal candidates will have a high school diploma, strong computer and communication

Qualifications

• High School graduate or equivalent required.
• Experience in a professional customer service environment preferred.
• Ability to learn policy regulations and work under pressure.

Responsibilities

• Process mail, open and date stamp applications and supporting documents.
• Review applications for completeness and signatures; log and assign for processing.
• Respond to client inquiries and assist with document completion when needed.
• Maintain records and data entry with attention to detail.
• Work overtime as needed and meet deadlines in a fast-paced setting.

Education

High School diploma or GED

Job description

The Texas Health and Human Services Commission (HHSC) Access and Eligibility Services (AES) division is seeking an Eligibility Services Clerk to join a dynamic team in San Antonio. The role involves clerical support for Eligibility Operations, handling mail, reviewing applications for completeness, and aiding clients with required documents.

The department emphasizes respectful, efficient service delivery. Ideal candidates will have a high school diploma, strong computer and communication