Elevator Sales Representative / Account Manager

W3Global; Florida; On-site; USD 50,000 - 110,000; Full time

Benefits offered by this job

Company vehicle allowance

Paid time off

Company holidays

Professional development opportunities

Job summary

W3Global, based in South Florida, seeks an Account Manager / Sales Representative to manage a portfolio of existing customers and pursue new business opportunities. You will engage property managers, facility directors, engineers, and owners, delivering tailored elevator service proposals and maintaining long-term relationships.

The role combines account management, business development, and sales with a strong emphasis on customer service and consistent revenue growth.

Qualifications

• Experience in elevator_sales, account management, business development, or customer relationship management.
• Familiarity with elevator maintenance contracts, repair proposals, and modernization projects.
• Existing relationships within the South Florida property management or commercial real estate market.

Responsibilities

• Maintain and grow relationships with existing customers, ensuring satisfaction and responsiveness.
• Conduct regular visits to review elevator performance and discuss improvements.
• Develop new business opportunities through networking, referrals, and prospecting.
• Survey, prepare and present proposals for repairs, upgrades, and maintenance agreements.
• Coordinate with operations and field teams to meet customer expectations.
• Track sales activity and proposals in the CRM system.
• Attend industry events to expand market presence and generate leads.
• Assist in resolving service-related issues professionally.
• Aim to achieve monthly and annual sales goals while retaining clients.

Skills

Relationship management

Sales

CRM usage

Communication skills

Time management

Presentations

Tools

CRM software

Microsoft Office

Job description

Full Job Description

Account Manager / Sales Representative

Overview

Our client is seeking a motivated and relationship-driven Account Manager / Sales Representative to support the continued growth of our elevator service, repair, and modernization business. This individual will serve as the primary point of contact for a portfolio of existing customers while actively pursuing new business opportunities throughout South Florida. The ideal candidate is professional, organized, and comfortable building relationships with property managers, facility directors, engineers, condominium associations, and commercial building owners. This role combines account management, business development, and sales, with a strong focus on customer service and long-term client retention.

Responsibilities

• Manage and maintain relationships with existing customers, ensuring a high level of satisfaction and responsiveness.
• Conduct regular customer visits to review elevator performance, discuss concerns, and identify opportunities for service improvements.
• Develop new business opportunities through networking, referrals, cold calling, prospecting, and industry relationships.
• Survey for, prepare, and present proposals for elevator repairs, upgrades, maintenance agreements, and modernization projects.
• Follow up on outstanding quotations and work closely with customers to answer questions and secure approvals.
• Coordinate with operations, service managers, and field technicians to ensure customer expectations are met.
• Track sales activity, customer interactions, and proposal status within the company's CRM system.
• Attend property management, engineering, and industry events to expand market presence and generate leads.
• Assist in resolving customer concerns and service-related issues in a professional and timely manner.
• Achieve monthly and annual sales goals while maintaining strong customer relationships.

Qualifications

• Previous experience in Elevator sales, account management, business development, or customer relationship management.
• Familiarity with Elevator maintenance contracts, repair proposals, and modernization projects.
• Existing relationships within the South Florida property management or commercial real estate market.
• Strong communication, presentation, and interpersonal skills.
• Ability to build trust and develop long-term business relationships.
• Self-motivated with strong organizational and time management skills.
• Comfortable conducting in-person meetings, site visits, and customer presentations.
• Proficiency with Microsoft Office and CRM software.
• Valid driver's license and reliable transportation.

Compensation & Benefits

• Competitive base salary plus commission structure.
• Company vehicle allowance.
• Paid time off and company holidays.
• Professional development and growth opportunities within a rapidly expanding company.