Elevated Restaurant Manager Lead Train Delight Guests

Drake's Scottsdale; Scottsdale (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental & Vision benefits

Paid Time Off

Dining discounts

Professional development and career成长

Manager in Training program

Holiday closures observance

Collaborative culture

Job summary

Drake’s Hollywood in Scottsdale seeks an energetic Manager to lead a high-performing team and uphold elevated hospitality standards. You will guide service excellence, coach staff, and ensure flawless daily operations to deliver unforgettable guest experiences.

As a key culture ambassador, you will drive continuous improvement, monitor costs, and partner with culinary leadership to ensure top-quality menu execution while maintaining compliance and safety.

Qualifications

• Bachelor's Degree in Restaurant / Hospitality Management or similar field is strongly preferred.
• High School Diploma or GED required; willingness to pursue growth in hospitality management.

Responsibilities

• Support the General Manager in leading, coaching, and developing a high-performing team.
• Lead daily floor operations with confidence and professionalism.
• Model warm, polished hospitality and empower team members to create memorable moments for guests.
• Respond to guest concerns with professionalism and a solutions-focused mindset.
• Assist with training, onboarding, and continuous development of team members.
• Help oversee scheduling, shift planning, and labor management.
• Maintain vibrant floor presence and ensure exceptional pacing and communication.
• Monitor labor, inventory, COGS, and operational efficiencies.
• Uphold food safety, sanitation, and cleanliness standards.
• Partner with culinary leadership to ensure menu execution and presentation meet standards.
• Ensure compliance with policies and regulations.

Skills

Exceptional communication

Flexible schedule

Trustworthy

Detail-oriented

Guest engagement

Education

Bachelor's Degree in Restaurant / Hospitality Management

High School Diploma or GED

Job description

Drake’s Hollywood in Scottsdale seeks an energetic Manager to lead a high-performing team and uphold elevated hospitality standards. You will guide service excellence, coach staff, and ensure flawless daily operations to deliver unforgettable guest experiences.

As a key culture ambassador, you will drive continuous improvement, monitor costs, and partner with culinary leadership to ensure top-quality menu execution while maintaining compliance and safety.