Elevated Housekeeping Manager - Guest Experience

The Sunny Hotel; Florida; On-site; USD 48,000 - 68,000; Full time

Benefits offered by this job

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Dental & Vision Coverage

Job summary

The Sunny Hotel in Sunny Isles Beach, part of the Curio Collection by Hilton, seeks a Housekeeping Manager to lead daily housekeeping operations, ensure cleanliness standards, train staff, and enhance guest satisfaction.

You will coordinate with other departments, address guest requests, and maintain staffing levels, scheduling, and productivity, with fluency in English; Spanish helpful.

Qualifications

• 2 years prior housekeeping experience.
• Read, write and speak English fluently.
• The ability to communicate in Spanish is helpful.
• Knowledge of scheduling and productivity.
• High school math level required.

Responsibilities

• Communicating with housekeeping staff on rooms to be cleaned and special requests
• Inspecting Guestrooms and public areas
• Communicate with appropriate departments on statuses
• Follow up on guest complaints/requests
• Assist in training, coaching and development of team members

Skills

Housekeeping experience

English proficiency

Spanish helpful

Scheduling

Productivity

Math skills

Job description

The Sunny Hotel in Sunny Isles Beach, part of the Curio Collection by Hilton, seeks a Housekeeping Manager to lead daily housekeeping operations, ensure cleanliness standards, train staff, and enhance guest satisfaction.

You will coordinate with other departments, address guest requests, and maintain staffing levels, scheduling, and productivity, with fluency in English; Spanish helpful.