Elegant Front Desk Assistant - Behavioral Health Admin

Sanctuary Recovery Centers; Phoenix (AZ); On-site; USD 21,000 - 30,000; Full time

Job summary

Sanctuary Recovery Centers is seeking a Front Desk Assistant in Phoenix, AZ. You will greet clients, handle calls, manage appointments, and support a compliant front office in a behavioral health setting.

The role requires professionalism, strong communication, and confidentiality. Prior front desk or healthcare experience is a plus, with proficiency in Microsoft Office and EMR/EHR systems.

Qualifications

• HS Diploma or GED required.
• Experience in front desk reception or administrative role preferred.
• Healthcare or behavioral health exposure is a plus.
• Strong computer skills (Office suite, email).
• Ability to multitask at a high-volume front desk.

Responsibilities

• Greet, check in clients, visitors, and vendors professionally.
• Answer and route incoming calls promptly and accurately.
• Maintain a clean, secure reception area and monitor entry/exit for safety and confidentiality.
• Schedule appointments and assist with calendar coordination.
• Support data entry in EMR/EHR systems and document filing.
• Assist with intake/admissions and gather client paperwork as needed.
• Facilitate clear communication between clinical, administrative, and leadership staff.
• Maintain HIPAA compliance and protect client information.

Skills

Professional demeanor

Customer service

Verbal communication

Written communication

Organization

Confidentiality

Multitasking

Microsoft Office

EMR/EHR systems

Education

High School Diploma or GED

Tools

Microsoft Office

EMR/EHR systems

Job description

Sanctuary Recovery Centers is seeking a Front Desk Assistant in Phoenix, AZ. You will greet clients, handle calls, manage appointments, and support a compliant front office in a behavioral health setting.

The role requires professionalism, strong communication, and confidentiality. Prior front desk or healthcare experience is a plus, with proficiency in Microsoft Office and EMR/EHR systems.