Elegant Bellperson & Guest Concierge

Tommy Bahama Miramonte Resort & Spa; Indio (CA); On-site; USD 19,000 - 28,000; Full time

Job summary

The Bell Person at Tommy Bahama Miramonte Resort & Spa in Indio will greet guests on arrival and assist with luggage. You will escort guests to rooms and highlight hotel services and amenities, ensuring a seamless first impression for every guest.

You will anticipate needs, coordinate transportation, deliver items, and maintain up-to-date knowledge of resort offerings to provide an outstanding guest experience in a desert-island inspired setting.

Qualifications

• Proven ability to interact with guests, co-workers and management with courtesy and professionalism.
• Ability to read luggage tags and manage rooming lists accurately.
• Fluent English communication, both verbal and written.

Responsibilities

• Greet guests on arrival and departure and assist with luggage.
• Transport luggage to/from guest rooms and assist with room moves.
• Escort guests to rooms and explain hotel services and features.
• Deliver items to guest rooms (mail, packages, flowers, sundry items).
• Maintain knowledge of hotel facilities, hours, and local attractions.

Skills

Excellent communication

Customer service

Driving

Multitasking

Job description

The Bell Person at Tommy Bahama Miramonte Resort & Spa in Indio will greet guests on arrival and assist with luggage. You will escort guests to rooms and highlight hotel services and amenities, ensuring a seamless first impression for every guest.

You will anticipate needs, coordinate transportation, deliver items, and maintain up-to-date knowledge of resort offerings to provide an outstanding guest experience in a desert-island inspired setting.