Guest Concierge Host – Warm, Welcoming Dining Experience

Tommy Bahama; Indio (CA); On-site; USD 25,000 - 28,000; Full time

Job summary

Tommy Bahama Miramonte in Indio, CA, is seeking a Host to greet and seat restaurant guests with a warm, energetic, and welcoming personality. You will be the first interaction guests have with our resort-style dining experience.

Responsibilities include managing reservations via OpenTable and phone, assisting servers, maintaining the host stand, and providing accurate information about resort activities and events. A professional appearance and strong guest service mindset are essential.

Qualifications

• Excellent communication and listening skills.
• Ability to work under pressure.
• Excellent organizational and prioritization skills, attention to detail, and problem-solving skills.
• Must be mature, pleasant, courteous, cooperative and an enthusiastic team player who displays good human relations’ skills.
• Must be able to read, write and speak English
• Possesses valid Food Handler’s card
• Accurately follow instructions, both verbally and written
• Be highly detail orientated
• Must possesses excellent communication skills
• Be professional in appearance and demeanor
• Ensures a teamwork environment
• Ability to work a flexible schedule that may include evenings, weekends and holidays
• Ability to deal effectively and interact well with the guests and associates
• Ability to resolve problems/conflicts in a diplomatic and tactful manner
• Passion for creating an exceptional experience for all guests

Responsibilities

• Greet and seat guests with a warm, welcoming demeanor.
• Assist guests with reservations via OpenTable and phone.
• Provide resort information and menu recommendations.
• Maintain host stand cleanliness and organization.
• Ensure accurate communication of reservations to servers.
• Assist with to-go orders for walk-ups.
• Follow opening/closing side work procedures.
• Uphold professional appearance and guest privacy.
• Coordinate with desk and staff for special events.

Skills

Customer service

Communication

Teamwork

English proficiency

Education

High School Diploma

Job description

Tommy Bahama Miramonte in Indio, CA, is seeking a Host to greet and seat restaurant guests with a warm, energetic, and welcoming personality. You will be the first interaction guests have with our resort-style dining experience.

Responsibilities include managing reservations via OpenTable and phone, assisting servers, maintaining the host stand, and providing accurate information about resort activities and events. A professional appearance and strong guest service mindset are essential.