Electronics RMA Test & Repair Technician (On-Site)

Matrix Design Group LLC; Newburgh (IN); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

On-site health clinic

401(k) Plan with company match

Educational Reimbursement Program

Scholarship Program

Esports Room

Job summary

Matrix Design Group LLC in Newburgh, IN is seeking a Test/Repair Technician for our RMA department. You will inspect, test, diagnose, and repair electronic assemblies and finished goods returned by customers, ensuring quality and reliability.

This is an on-site role reporting to the Customer Success Manager and requires attention to detail and teamwork. The position supports sustainable product quality, documents findings, and collaborates with engineering, quality, and customer support to

Qualifications

• High School Diploma or equivalent required.
• 2+ years of electronics testing, troubleshooting, or repair preferred.
• Strong understanding of basic electrical principles and ability to interpret electrical schematics.
• Experience using electronic test equipment (e.g., multimeters, oscilloscopes, power supplies).
• Proficiency in soldering and de-soldering techniques.
• Demonstrated ability to perform root cause analysis and breakdown analysis.
• Strong attention to detail and problem-solving skills.
• Effective written and verbal communication skills.
• Ability to work independently as well as part of a team in a fast-paced environment.

Responsibilities

• Track and prioritize incoming assemblies and finished goods for testing and repair to meet turnaround expectations.
• Perform functional and electrical testing on electronic assemblies and finished goods using standard test equipment.
• Interpret test results to diagnose faults and identify root causes of failure.
• Perform component-level troubleshooting, repair, and replacement as needed.
• Utilize schematics, work instructions, and technical documentation to guide testing and repair activities.
• Make informed decisions regarding repairability versus scrap, based on company guidelines and cost considerations.
• Accurately document all test results, repairs performed, and findings within company systems.
• Generate detailed test and validation reports to support warranty claims, customer communication, and internal analysis.
• Maintain records of common failure modes and contribute to continuous improvement efforts.

Skills

Electronics troubleshooting

Schematics interpretation

Attention to detail

Written and verbal communication

Independent work

Education

High School Diploma or equivalent

Tools

Multimeter

Oscilloscope

Power supplies

Soldering iron

Job description

Matrix Design Group LLC in Newburgh, IN is seeking a Test/Repair Technician for our RMA department. You will inspect, test, diagnose, and repair electronic assemblies and finished goods returned by customers, ensuring quality and reliability.

This is an on-site role reporting to the Customer Success Manager and requires attention to detail and teamwork. The position supports sustainable product quality, documents findings, and collaborates with engineering, quality, and customer support to