Electronic Payments Operations Specialist

Edenred; Florida; Hybrid; USD 42,000 - 58,000; Full time

Job summary

Edenred is seeking a Payment Specialist to ensure timely processing of electronic payments for customers via phone or web. The role emphasizes accuracy in data entry, meeting quotas, and maintaining SLA for supplier payments in a dynamic, multicultural environment.

You will review metrics, reduce errors, and support process improvements while collaborating with suppliers to resolve issues and maintain high service levels.

Qualifications

• Minimum 1–2 years of customer service experience.
• High School Diploma or equivalent.
• Successful completion of background check and drug test.
• Experience with Excel and Salesforce is preferred but not required.

Responsibilities

• Process electronic payments for customers via phone and web, and meet monthly quotas.
• Assist suppliers to ensure payments are processed within the SLA designated by the client.
• Minimize errors, review metrics, and resolve vendor-related issues.
• Data collection, verification, and data entry with a focus on accuracy.

Skills

Customer service

Data entry

Microsoft Office

Typing 60 WPM

Education

High School Diploma

Tools

Excel

Salesforce

Job description

Edenred is seeking a Payment Specialist to ensure timely processing of electronic payments for customers via phone or web. The role emphasizes accuracy in data entry, meeting quotas, and maintaining SLA for supplier payments in a dynamic, multicultural environment.

You will review metrics, reduce errors, and support process improvements while collaborating with suppliers to resolve issues and maintain high service levels.