Global Payments Specialist, Data-Driven & Detail-Focused

Edenred; Secaucus (NJ); On-site; USD 40,000 - 60,000; Full time

Job summary

Edenred in Secaucus, NJ, is seeking a detail-oriented Payment Specialist to ensure timely electronic payments for customers by phone or web. The role focuses on data entry, verification, and meeting quotas while maintaining SLAs and minimizing errors.

You will review metrics, propose process improvements, and handle vendor inquiries. Ideal candidates have 1–2 years in customer service, a high school diploma, strong typing (60 WPM), and proficiency with Excel; Salesforce experience is a plus.

Qualifications

• 1–2 years of customer service experience.
• High School Diploma or equivalent.
• Background and drug test required.
• Experience with Excel and Salesforce preferred.

Responsibilities

• Timely processing of payments via phone and web.
• Meet monthly quota of payments and SLAs for supplier payments.
• Minimize errors, review metrics, and resolve vendor issues.
• Data collection, verification, and data entry with attention to detail.
• Suggest process improvements and complete tasks within deadlines.
• Take ownership of additional assignments as directed.

Skills

Strong communication

Adaptability to process changes

60 WPM typing

Education

High School Diploma or equivalent

Tools

Excel

Salesforce

Job description

Edenred in Secaucus, NJ, is seeking a detail-oriented Payment Specialist to ensure timely electronic payments for customers by phone or web. The role focuses on data entry, verification, and meeting quotas while maintaining SLAs and minimizing errors.

You will review metrics, propose process improvements, and handle vendor inquiries. Ideal candidates have 1–2 years in customer service, a high school diploma, strong typing (60 WPM), and proficiency with Excel; Salesforce experience is a plus.