Electromechanical Service Technician

Custom Pak Solutions, LLC; New York (NY); On-site; USD 65,000 - 80,000; Full time

Job summary

Custom Pak Solutions is a full-service system integrator and packaging equipment manufacturer. We fabricate, program, deliver and install turn-key industrial automation solutions to customers large and small.

Our mission is to help businesses take advantage of modern technology while receiving the same dependability, reliability and quality of service that is often available to much larger organizations. Through our exclusivity agreements with a portfolio of high-end European equipment

Qualifications

• Two-three years’ experience with electromechanical machinery.
• Previous experience with both the mechanical and electrical side of installation and troubleshooting
• Experience in manufacturing or distribution industry preferred.
• Experience using Microsoft 365 and multiple software systems
• Desire to work in a fast-paced customer focused environment.
• Ability to work with other departments and trades in a "team environment"
• Capacity to follow complex written and verbal instruction with limited supervision
• Good organizational, time management and prioritization skills.
• Strong verbal and written communications skills.
• Strong attention to detail and ability to problem solve on a case-by-case basis under pressure
• Strong work ethic and positive team attitude.
• Valid Driver’s License

Responsibilities

• Install automatic and semi-automatic packaging equipment.
• Troubleshoot/repair automatic and semi-automatic machines in house and at customer facilities (pneumatics, electrical and mechanical troubleshooting)
• Assist with equipment preparation prior to shipment and delivery
• Complete and submit service reports at the end of each week as well as other documentation such as mileage and credit card receipts
• Complete ongoing training as necessary relevant to duties and equipment
• Travel as required, mostly in the Tri-state area. Occasional travel out of state.
• Maintain Company Vehicle and other company property such as tools as per policy
• Other duties as assigned.

Skills

Electromechanical machinery experience

Strong communication skills

Organizational and time management

Problem solving under pressure

Team collaboration

Attention to detail

Follow complex instructions

Valid Driver's License

Tools

Microsoft 365

Job description

Job Description

Duties and Responsibilities

• Installing automatic and semi-automatic packaging equipment (including pallet wrappers, shrink and bundling equipment, printers and label applicators)
• Troubleshooting/repairing automatic and semi-automatic machines in house and in customer facilities (pneumatics, electrical and mechanical trouble shooting)
• Assist with equipment preparation prior to shipment and delivery
• Complete and submit service reports at the end of each week as well as other documentation such as mileage and credit card receipts
• Complete ongoing training as necessary relevant to duties and equipment
• Travel as required, mostly in the Tri-state area. Occasional travel out of state.
• Maintain Company Vehicle and other company property such as tools as per policy
• Other duties as assigned.

Job Qualifications

• Two-three years’ experience with electromechanical machinery. We will provide training specific to the machinery we sell and maintain.
• Previous experience with both the mechanical and electrical side of installation and troubleshooting
• Experience in manufacturing or distribution industry preferred.
• Experience using Microsoft 365 and multiple software systems
• Desire to work in a fast-paced customer focused environment.
• Ability to work with other departments and trades in a "team environment"
• Capacity to follow complex written and verbal instruction with limited supervision
• Good organizational, time management and prioritization skills.
• Strong verbal and written communications skills.
• Strong attention to detail and ability to problem solve on a case-by-case basis under pressure
• Strong work ethic and positive team attitude.
• Valid Driver’s License

Salary

• To be determined based on qualification and experience

Company Description

Custom Pak Solutions is a full-service system integrator and packaging equipment manufacturer. We fabricate, program, deliver and install turn-key industrial automation solutions to customers large and small. Our mission is to help businesses take advantage of modern technology while receiving the same dependability, reliability and quality of service that is often available to much larger organizations.

Through our exclusivity agreements with a portfolio of high-end European equipment manufacturers we are poised to grow the business fivefold in the next five years. We are seeking a motivated self-starter to help us fulfil our Company’s full growth potential. We need a highly motivated self-starter to help us achieve the growth that is at our fingertips. This position offers unlimited opportunities for the right candidate.