Electrical Service / Selling Technician

Yellowstone Local; Little Canada (MN); On-site; USD 48,000 - 76,000; Full time

Benefits offered by this job

Hourly pay $35-$55

Monthly bonus opportunities

Medical, dental, and vision insurance

401(k) with company matching

Paid time off, sick time, and holidays

Discounts on Hero services

Relocation assistance may be offered

Scheduling flexibility

Tools, parts support, and operational

Job summary

Hero Home Services is seeking an Electrical Service / Selling Technician to diagnose residential electrical issues, prepare estimates, and convert proposals into scheduled projects throughout Minneapolis–St. Paul, MN.

You’ll leverage consultative selling to present options and drive customer decisions. You’ll work with dedicated installation teams, stay current with electrical codes, and build long‑term relationships with customers while advancing into leadership roles as you perform smaller

Qualifications

• 5+ years of professional residential electrical service experience.
• 2+ years in customer-facing estimates or sales preferred.
• Strong knowledge of residential electrical systems and safety standards.
• Minnesota electrical registration; apprentices eligible.
• Valid driver's license and ability to travel across service area.

Responsibilities

• Diagnose electrical problems and prepare estimates for residential customers.
• Convert approved proposals into scheduled projects with installation teams.
• Explain options and guide homeowners through purchasing decisions.
• Coordinate with dispatch and operations to ensure smooth handoffs.
• Maintain detailed service records and follow up on estimates.
• Build strong customer relationships and seek referrals.
• Stay current with residential electrical codes and safety practices.

Skills

Customer communication

Sales / consultative selling

Problem solving

Time management

Driver's license

Education

Minnesota electrical registration

Registered apprentice eligible

Job description

Yellowstone Local is proud to represent Hero Home Services, an industry leader in residential plumbing, heating, cooling, drain, duct, and electrical services.

You know electrical systems inside and out, but you're just as good at helping homeowners understand their options, make confident decisions, and invest in the right solutions.

What's in It for You?

• $35-$55 per hour, based on experience

• Monthly bonus opportunities and performance-based incentives

• Consistent opportunities serving residential customers throughout Minneapolis–St. Paul, MN

• Medical, dental, and vision insurance

• 401(k) with company matching

• Paid time off, paid sick time, and paid holidays

• Discounts on Hero services

• Focus on diagnosing, estimating, and selling without having to generate every opportunity yourself

• Company-provided tools, parts support, and operational resources

• Experienced installers handle larger projects so you can focus on customer consultations and sales

• Ongoing technical training, professional development, and opportunities to advance into leadership and management

• Relocation assistance may be considered for exceptional candidates, subject to approval.

• Scheduling flexibility to support work-life balance

  • Monday–Friday, normally 9 a.m.–5 p.m.

  • Rotating 7 a.m.–3 p.m. or 11 a.m.–7 p.m. shifts approximately every two to three weeks.

  • Weekend coverage, with electrical currently rotating approximately every eight weeks.

  • Shifts are intended to provide predictable coverage and eliminate the need for on-call work.

Why You'll Love It Here

• Put your residential electrical expertise and consultative selling abilities to work in a role where strong performance creates additional earning opportunities.

• Take ownership of your assigned customers, electrical service recommendations, estimates, and results while benefiting from the support of an established home services company.

• Spend more time identifying electrical problems, presenting solutions, and helping homeowners make informed decisions. Dedicated installation teams handle larger projects.

• Hero supplies customer leads, tools, parts support, and an operations team that helps you stay productive and focused on delivering results.

• With dedicated installation and operational support, many approved electrical projects can be scheduled for same-day or next-day completion.

• Hero values accountability, strong customer relationships, and consistent performance. Your results can open doors to leadership and management opportunities.

Your New Role

• As an Electrical Service / Selling Technician at Hero: Plumbing, Heating, Cooling, Drains, Ducts & Electrical, you'll serve residential customers throughout Minneapolis-St. Paul, MN, diagnosing electrical problems, preparing estimates, recommending solutions, and converting approved proposals into scheduled projects.

• Diagnose and troubleshoot residential electrical issues, evaluate system conditions, and identify appropriate repair, replacement, or upgrade solutions.

• Inspect and scope electrical projects involving panels, circuit breakers, wiring, circuits, generators, lighting, and other residential electrical systems.

• Prepare accurate electrical estimates and present clear, upfront pricing to homeowners.

• Explain electrical repair and replacement options, helping customers understand the benefits, costs, and safety considerations of each recommendation.

• Use consultative selling techniques to convert residential electrical service opportunities into approved projects through honest recommendations and effective communication.

• Identify opportunities for electrical panel upgrades, circuit installations, rewiring, generator solutions, lighting improvements, and other residential electrical services.

• Coordinate with dedicated installation teams to ensure accurate project handoffs, scheduling, and completion.

• Maintain detailed service records, estimates, project scopes, and customer communications.

• Manage company-provided leads, follow up on outstanding estimates, and take ownership of individual sales performance.

• Build strong customer relationships, request reviews, and encourage repeat business and referrals through exceptional service.

• Work closely with dispatch, operations, and installation teams to deliver a dependable customer experience.

• Technicians perform smaller service tasks during calls, while dedicated installation teams handle larger projects.

• Stay current with residential electrical codes, safety practices, and industry developments to provide accurate recommendations.

• Minimum of 5 years of professional residential electrical service experience, including electrical troubleshooting, repairs, and system evaluations.

• At least 2 years of experience involving customer-facing estimates, electrical service recommendations, or technical sales preferred.

• Strong technical knowledge of residential electrical systems, including electrical panels, circuits, wiring, breakers, generators, and lighting.

• Must have the ability to scope projects, explain options, and sell residential electrical work

• Experience selling residential electrical repairs, upgrades, replacements, or installation projects strongly preferred.

• Minnesota electrical registration; experienced registered apprentices are eligible

• Understanding of electrical safety standards, applicable electrical codes, and residential electrical installation practices.

• Strong communication, customer service, and relationship-building skills.

• Ability to present technical solutions clearly, address customer concerns professionally, and guide homeowners through purchasing decisions.

• Ability to manage multiple sales opportunities, follow up consistently, and maintain productivity through seasonal changes.

• Valid driver's license and ability to travel throughout the assigned Minneapolis–St. Paul service area.

• Strong accountability, dependable work habits, and ability to work independently while collaborating with installation and operations teams.

• Willingness to participate in ongoing technical training, sales development, and professional growth opportunities.

• Interest in long-term career development and potential leadership responsibilities.

Hero Home Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.