Electrical Service Scheduler & Inside Sales Pro

No Shorts Electric Inc; Village of Valley Stream (NY); On-site; USD 41,000 - 52,000; Full time

Benefits offered by this job

401(k)

Company parties

Competitive salary

Opportunity for advancement

Job summary

No Shorts Electric Inc. is a family‑owned electrical contracting company serving residential and commercial customers on Long Island and NYC.

We are seeking an Electrical Service Coordinator & Inside Sales Specialist to join our in‑office team and turn customer inquiries into scheduled jobs. The right candidate will manage high volumes of calls, explain our services, and coordinate with electricians, project managers, and the office to ensure smooth scheduling and accurate estimates.

Qualifications

• 2+ years in a contractor’s office, service dispatch, inside sales, or customer service.
• Experience with electrical/contractor service coordination is a strong plus.
• Experience converting inquiries into booked appointments and managing schedules.

Responsibilities

• Answer and manage a high volume of customer calls, texts, and emails.
• Explain services, pricing, and appointment availability to customers.
• Convert inquiries into scheduled electrical service appointments and estimates.
• Follow up with customers who received estimates and maintain lead records.
• Schedule service appointments and coordinate with electricians and office staff.

Skills

Customer service

Dispatching

Inside sales

Multi-tasking

Housecall Pro

ServiceTitan

Jobber

Booked appointments

Tools

Housecall Pro

ServiceTitan

Jobber

Job description

No Shorts Electric Inc. is a family‑owned electrical contracting company serving residential and commercial customers on Long Island and NYC.

We are seeking an Electrical Service Coordinator & Inside Sales Specialist to join our in‑office team and turn customer inquiries into scheduled jobs. The right candidate will manage high volumes of calls, explain our services, and coordinate with electricians, project managers, and the office to ensure smooth scheduling and accurate estimates.