Electrical Service Operations Manager

Boulder Connect; Minneapolis (MN); On-site; USD 80,000 - 110,000; Full time

Job summary

Boulder Connect in Minneapolis is seeking an Electrical Service Manager to lead and grow electrical operations for home-service clients. You will oversee technicians, scheduling, and job quality to ensure safety and code compliance.

You will track KPIs, job costs, and profitability to optimize performance, resolve escalated issues, and build strong client relationships. Collaboration with marketing and recruiting teams will support hiring, branding, and lead quality.

Qualifications

• Leadership and hands-on management abilities.
• Experience in electrical service operations, safety standards and code compliance.
• Data-driven mindset with ability to monitor KPIs and financial metrics.
• Excellent communication and customer service skills.
• Collaborative approach to team and partner engagement.

Responsibilities

• Lead and grow electrical operations for home-service clients.
• Oversee technicians, scheduling, and job quality to ensure safety and code compliance.
• Track KPIs, job costs, and profitability to optimize performance.
• Resolve escalated customer issues, maintaining strong client relationships.
• Collaborate with marketing and recruiting teams to support hiring, branding, and lead quality.

Skills

Strong leadership

Electrical service ops

Data-driven mindset

Excellent communication

Collaborative approach

Job description

• Lead and grow electrical operations for home-service clients.


• Oversee technicians, scheduling, and job quality to ensure safety and code compliance.


• Track KPIs, job costs, and profitability to optimize performance.


• Resolve escalated customer issues, maintaining strong client relationships.


• Collaborate with marketing and recruiting teams to support hiring, branding, and lead quality.

Role:

Electrical Service Manager

Responsibilities

• Lead and grow electrical operations for home-service clients.


• Oversee technicians, scheduling, and job quality to ensure safety and code compliance.


• Track KPIs, job costs, and profitability to optimize performance.


• Resolve escalated customer issues, maintaining strong client relationships.


• Collaborate with marketing and recruiting teams to support hiring, branding, and lead quality.

Qualifications & Skills

• Strong leadership and hands-on management abilities.


• Experience in electrical service operations, safety standards, and code compliance.


• Data-driven mindset with ability to monitor KPIs and financial metrics.


• Excellent communication and customer service skills.


• Collaborative approach to team and partner engagement.