Electrical Service Manager — Lead Growth & Profitability

Loenbro; North Carolina; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan with company 1:

Paid time off

Life and disability insurance

Professional development and training

Employee assistance program (EAP)

Job summary

Loenbro is seeking an experienced and results-driven Service Manager to lead the Service Division with operational oversight and strategic direction. The Manager is responsible for profitability, growth, customer satisfaction, and the division’s performance, working with field personnel and office staff to deliver excellence.

You will guide service operations, financial management, and personnel development while pursuing recurring revenue opportunities and new service offerings.

Qualifications

• Five+ years in service/operations/project management within electrical industry.
• Strong budgeting, forecasting, and P&L management skills.
• Proven leadership, negotiation, and problem-solving abilities.

Responsibilities

• Provide leadership and oversight for all Service Division personnel.
• Set performance expectations, accountability measures, and development plans.
• Develop and maintain relationships with existing and prospective customers.
• Identify growth opportunities, recurring revenue programs, and new services.
• Assist in preparing proposals, RFPs, RFQs, and marketing materials.
• Manage departmental revenue, gross profit, budgets, and overall financials.
• Monitor expenses to achieve profitability goals.
• Review invoices, timesheets, and project costs.
• Oversee daily service operations, scheduling, staffing, and resource allocation.
• Coordinate manpower with other departments.

Skills

Leadership

Coaching

Negotiation

Problem-solving

Customer relations

Tools

ServiceTitan

Job description

Loenbro is seeking an experienced and results-driven Service Manager to lead the Service Division with operational oversight and strategic direction. The Manager is responsible for profitability, growth, customer satisfaction, and the division’s performance, working with field personnel and office staff to deliver excellence.

You will guide service operations, financial management, and personnel development while pursuing recurring revenue opportunities and new service offerings.