Electrical Sales Associate

Western Building Center Inc; Columbia Falls (MT); On-site; USD 31,000 - 37,000; Full time

Benefits offered by this job

Employee discount

Medical and other insurance

PTO and vacation

401K

Paid holidays

Job summary

Western Building Center is seeking an outgoing Electrical Sales Associate to assist customers in the electrical department. You will answer questions, help customers select the right materials, and ensure they have what they need for their projects.

Strong communication and computer skills are important for this role. Responsibilities include delivering excellent customer service, cross-selling and upselling products, processing transactions at the POS, keeping shelves tidy, staying informed

Qualifications

• Excellent customer service and communication skills.
• Knowledge of store products to determine appropriate applications.
• Ability to work independently and in a team.
• Adherence to safety regulations and accuracy in transactions.

Responsibilities

• Provide outstanding customer service in the electrical department.
• Cross-sell and upsell products to meet customer needs.
• Process transactions using the POS system and issue receipts.
• Maintain clean, organized aisles and restock shelves.
• Stay informed about new merchandise and product information.
• Assist with inventory and report low stock levels.
• Answer phone with proper etiquette and manage inquiries.
• Plan and pace work to meet daily and weekly goals.
• Other duties as assigned.

Skills

Customer service

Sales

Cross-selling

Upselling

POS system

Communication

Teamwork

Computers

Tools

POS software

Job description

Western Building Center: Electrical Sales Associate

Position Summary:

Western Building Center is looking for an outgoing sales associate with electrical experience. In this position, you will be helping customers who come into the store looking for help in our electrical department. Helping to answer their questions about their shopping needs and making sure they have everything they need for their project. In this role, you will need good communication skills and computer experience.

Position Expectations:

• Excellent customer service is given to anyone in the store.

• Cross-selling and upselling products.

• Processing transactions: Using a point-of-sales system to scan products, process payments, and issue receipts.

• Store maintenance: Keeping the aisles clean and tidy, dusting shelves, facing products, and restocking shelves.

• Staying up to date on new merchandise and product information.

• Inventory: Checking materials and supplies, and reporting when stock is low. Helping with quarterly and yearly inventory.

• Phone etiquette: Answer the phone with a smile on your face and before the third ring.

• Plan and pace your work efficiently in order to meet daily, weekly, project, or team-related productivity goals.

• Other duties may be assigned.

Position Requirements:

• Ability to calculate sales and change quickly and correctly.

• Accountability and accuracy in reconciling sales receipts and records.

• Service-oriented and have a proven track record of service-based positions.

• Customer service skills to maintain positive customer relationships & encourage customer loyalty.

• Knowledge of company products is sufficient to determine appropriate applications.

• Ability to work independently if needed and as part of a team.

• Must comply with all safety regulations.

• Good communication skills written and verbal.

• Proficient computer skills with the ability to run multiple operating systems.

• Pre-employment drug screen.

Physical Requirements: The work environment and physical activity described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Able to lift up to 50 pounds.

• Comfortable sitting, standing, walking, bending, or stooping for extended periods of time.

Benefits:

• Employee discount

• Medical, vision, dental, life, short-term disability, critical care, and accident insurance.

• PTO & vacation

• 401K

• Paid holidays