Electrical & Plumbing Sales Floor Lead

Lowe's Companies, Inc.; San Antonio (TX); Presencial; USD 25.000 - 34.000; Jornada completa

Descripción de la vacante

Lowe’s Companies, Inc. is seeking a Sales Floor Department Supervisor to lead a team of associates in delivering outstanding customer service and maintaining a safe, well-stocked store.

The role includes coaching, scheduling, performance management, and cross-department coordination to meet sales and service goals. The position typically requires flexible morning to evening hours, occasional MOD duties, and potential travel to support neighboring stores.

Formación

• High School Diploma or equivalent and 3 years of experience in a retail environment OR 5 years of experience in a retail environment.
• 1 year of experience in customer service.
• 1 year of experience supporting the unique needs of Pro customers (for Pro Department Supervisor).
• Experience providing direction or supervision to teams (with or without direct report responsibility).
• Experience supporting or participating in the process of training, mentoring and developing associates.
• Experience working cross-functionally.
• Experience Using Microsoft Office Suite.
• Ability to obtain sales related licensure or registration as may be required by law.

Responsabilidades

• Lead and coach a team of associates to deliver the best possible customer experience.
• Delegate daily tasks, follow up, manage performance, and ensure department coverage.
• Oversee customer-facing activities and store safety responsibilities as needed.
• Communicate best practices to the team to inspire customer-focused behavior and goal attainment.

Conocimientos

Customer service

Leadership

Coaching

Mentoring

Cross-functional teamwork

Microsoft Office

Educación

High School Diploma or equivalent

Herramientas

Microsoft Office Suite

Descripción del empleo

Lowe’s Companies, Inc. is seeking a Sales Floor Department Supervisor to lead a team of associates in delivering outstanding customer service and maintaining a safe, well-stocked store.

The role includes coaching, scheduling, performance management, and cross-department coordination to meet sales and service goals. The position typically requires flexible morning to evening hours, occasional MOD duties, and potential travel to support neighboring stores.