Electrical Parts Coordinator for Field Service & Projects

Ideal Partners Staffing; Irving (TX); On-site; USD 52,000 - 78,000; Full time

Job summary

Ideal Partners Staffing seeks a Service Parts Coordinator to support field service teams, PMs, manufacturers, and suppliers. You will coordinate replacement parts, warranty claims, returns, and material logistics while keeping internal teams updated.

The ideal candidate has experience in electrical equipment, field service, or project coordination and is comfortable communicating with technicians and manufacturers. Strong Excel and ERP familiarity is a plus.

Qualifications

• 3–5 years of experience in project coordination, service coordination, or parts coordination.
• Experience in electrical/equipment environments is preferred.
• Strong written and verbal communication skills.
• Excellent follow-up, organization, and multitasking abilities.

Responsibilities

• Coordinate replacement parts and materials for field service and projects, including warranty and damaged-component replacements.
• Communicate with manufacturers, suppliers, and vendors to initiate replacement and warranty requests.
• Gather technical information, serial numbers, photos, and docs to process warranty claims.
• Provide regular updates to technicians, project managers, and internal teams on parts availability and order status.
• Track parts from request to delivery, installation, return, or replacement.
• Coordinate returns of defective or repairable components from field locations.
• Follow up to ensure components are returned within established timelines.
• Maintain accurate records related to parts, warranty claims, returns, and project materials.

Skills

Project coordination

Parts coordination

Electrical equipment

Communication skills

Microsoft Excel

ERP software

Tools

ERP systems

Job description

Ideal Partners Staffing seeks a Service Parts Coordinator to support field service teams, PMs, manufacturers, and suppliers. You will coordinate replacement parts, warranty claims, returns, and material logistics while keeping internal teams updated.

The ideal candidate has experience in electrical equipment, field service, or project coordination and is comfortable communicating with technicians and manufacturers. Strong Excel and ERP familiarity is a plus.