Electrical Customer Success Specialist

Summit Electric Supply; Irving (TX); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

Healthcare plans

Dental & vision

Paid time off

Paid parental leave

401(k) retirement savings with company

Professional and personal development

Opportunity to become a shareholder

Disability insurance

Life insurance

Wellness program

Gym reimbursement

EAP

Job summary

Summit Electric Supply in Irving, TX is hiring a Customer Service Representative to assist customers by phone, email, and in person, ensuring accurate orders and timely responses. You will deepen client relationships, explain product capabilities, negotiate pricing, and collaborate with sales and warehouse teams to deliver reliable service and support the company’s growth.

This full-time role includes competitive benefits, paid time off, 401(k) matching, and opportunities for advancement within

Qualifications

• Excellent interpersonal and written/oral communication.
• Strong time management and ability to manage multiple priorities.
• Flexible and able to adapt to changing needs.
• High school diploma or GED required.

Responsibilities

• Assist customers over the phone, email, or in person with orders and quotes.
• Provide product information and answer questions about capabilities and warranties.
• Negotiate pricing with customers and suppliers to ensure profitability.
• Proactively follow up on orders and resolve issues efficiently.
• Support counter and warehouse staff as needed.
• Develop new and existing customer relationships to meet needs.
• Maintain accurate records and process transactions.

Skills

Interpersonal skills

Time management

Flexibility

Education

High School Diploma or GED

Job description

Summit Electric Supply in Irving, TX is hiring a Customer Service Representative to assist customers by phone, email, and in person, ensuring accurate orders and timely responses. You will deepen client relationships, explain product capabilities, negotiate pricing, and collaborate with sales and warehouse teams to deliver reliable service and support the company’s growth.

This full-time role includes competitive benefits, paid time off, 401(k) matching, and opportunities for advancement within