Electrical Customer Success Specialist

Summit Electric Supply; Deer Park (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Comprehensive benefits including medical, dental, vision, paid vacation

Opportunity for advancement

Monthly profit-sharing

Job summary

Summit Electric Supply in Deer Park, TX is looking for a Customer Service Representative to provide exceptional customer service. The role involves assisting customers via phone, email, and in person, and requires strong communication skills and a commitment to excellence.

Ideal candidates will have a high school diploma or GED, with customer service experience preferred. Summit offers excellent training programs and benefits.

Qualifications

• One or more year(s) of experience in counter sales at an electrical distributor.
• Strong customer service orientation - both external and internal.
• Excellent organizational skills with proven follow up.

Responsibilities

• Assist customers over the phone, internet, email or in person.
• Negotiate pricing with customers and suppliers.
• Resolve customer concerns effectively.

Skills

Customer service orientation

Time management

Attention to detail

Communication skills

Flexibility

Education

High school diploma or GED

College degree in business (preferred)

Tools

Microsoft Office Suite

SAP

AutoCAD

Job description

Summit Electric Supply in Deer Park, TX is looking for a Customer Service Representative to provide exceptional customer service. The role involves assisting customers via phone, email, and in person, and requires strong communication skills and a commitment to excellence.

Ideal candidates will have a high school diploma or GED, with customer service experience preferred. Summit offers excellent training programs and benefits.