Electrical Counter Specialist - Fast, Accurate Service

Shepherd Electric Company, LLC.; Sterling (VA); On-site; USD 25,000 - 36,000; Full time

Job summary

Shepherd Electric Supply in Sterling, VA is seeking a Counter Sales Representative to welcome customers, identify parts, and process orders at the counter.

You will provide accurate quotes, develop product knowledge across electrical lines, and build relationships with contractors and facility managers to drive repeat business.

Join a company with a long history serving Maryland, Northern Virginia, Washington, DC, and Pennsylvania, where meeting time-sensitive needs matters.

Qualifications

• High school diploma or equivalent required.
• 1–3 years in the electrical industry preferred; attitude and reliability matter.
• Proficiency in computer usage; familiarity with Eclipse software is a plus.
• Bilingual Spanish proficiency is a plus.
• Physical ability to stand, walk, bend, stoop, climb ladders, and lift items up to 70 lbs.
• Strong attention to detail and commitment to getting things right the first time.
• Dependable attendance and a team-oriented mindset.

Responsibilities

• Assist walk-in and call-in customers with part identification, product selection, and order processing.
• Provide accurate quotes and follow through to close — no dropped handoffs.
• Build strong customer relationships that bring contractors and facility managers back by name.
• Represent Shepherd professionally in every interaction — appearance, conduct, and communication.

Skills

Customer service

Part identification

Quote accuracy

Bilingual Spanish

Communication

Education

High school diploma or equivalent

Tools

Eclipse software

Job description

Shepherd Electric Supply in Sterling, VA is seeking a Counter Sales Representative to welcome customers, identify parts, and process orders at the counter.

You will provide accurate quotes, develop product knowledge across electrical lines, and build relationships with contractors and facility managers to drive repeat business.

Join a company with a long history serving Maryland, Northern Virginia, Washington, DC, and Pennsylvania, where meeting time-sensitive needs matters.