Counter Lead & Team Coach – Electrical Supply

Shepherd Electric Company, Inc.; Frederick (MD); On-site; USD 58,500 - 71,500; Full time

Job summary

Shepherd Electric Company, Inc. in Frederick, MD is seeking a Counter Manager to oversee daily operations, ensure excellent customer service, and lead a team of counter sales representatives. In this role, you will interact directly with customers to build lasting relationships while managing counter staff performance and maintaining inventory accuracy.

The ideal candidate should have leadership experience, a knowledge of electrical products, and a strong commitment to accuracy and customer satisfaction. Compensation includes a starting salary of $65,000 annually, with commission eligibility.

Qualifications

• 3–5 years of experience in electrical distribution or related industry.
• 1–3 years of team leadership or supervisory experience.
• Strong attention to detail and accuracy.

Responsibilities

• Own daily operations and customer flow at the counter.
• Coach and develop counter sales representatives.
• Monitor quote accuracy and customer satisfaction.

Skills

Leadership skills

Customer relationship management

Electrical product knowledge

Attention to detail

Communication skills

Education

High school diploma or equivalent

Associate's or bachelor's degree

Tools

Eclipse or comparable ERP system

Job description

Shepherd Electric Company, Inc. in Frederick, MD is seeking a Counter Manager to oversee daily operations, ensure excellent customer service, and lead a team of counter sales representatives. In this role, you will interact directly with customers to build lasting relationships while managing counter staff performance and maintaining inventory accuracy.

The ideal candidate should have leadership experience, a knowledge of electrical products, and a strong commitment to accuracy and customer satisfaction. Compensation includes a starting salary of $65,000 annually, with commission eligibility.