Electrical Counter Sales Specialist

Shepherd Electric Company, Inc.; Frederick (MD); Hybrid; USD 28,000 - 32,000; Full time

Job summary

Shepherd Electric Supply is seeking a Counter Sales Representative in Frederick, MD to greet customers, identify parts, and process orders accurately. You will quote prices, confirm availability, and ensure a smooth, friendly sales experience at the counter.

The role emphasizes accuracy, product knowledge, and teamwork in a fast-paced environment. Monday–Friday schedule with competitive hourly pay and opportunities to grow within Shepherd Electric Supply.

Qualifications

• High school diploma or equivalent required.
• 1–3 years of experience in the electrical industry preferred; attitude and reliability matter more than years.
• Proficiency in computer usage; familiarity with Eclipse software is a plus.
• Bilingual (Spanish) proficiency is a plus.
• Physical ability to stand, walk, bend, stoop, climb ladders, and lift items up to 70 lbs.
• Dependable attendance and a team-oriented mindset.
• Ability to successfully complete pre-employment screening requirements.

Responsibilities

• Assist walk-in and call-in customers with part identification, product selection, and order processing.
• Provide accurate quotes and follow through to close — no dropped handoffs.
• Build strong customer relationships that bring contractors and facility managers back by name.
• Represent Shepherd professionally in every interaction — appearance, conduct, and communication.
• Identify upsell and cross-sell opportunities that serve the customer’s project needs, not just the immediate order.
• Develop and maintain working knowledge of electrical products across multiple product lines.
• Use Eclipse confidently to look up product availability, pricing, and order history.

Skills

Attention to detail

Teamwork

Dependability

Bilingual Spanish

Education

High school diploma or equivalent

Tools

Eclipse software

Job description

Shepherd Electric Supply is seeking a Counter Sales Representative in Frederick, MD to greet customers, identify parts, and process orders accurately. You will quote prices, confirm availability, and ensure a smooth, friendly sales experience at the counter.

The role emphasizes accuracy, product knowledge, and teamwork in a fast-paced environment. Monday–Friday schedule with competitive hourly pay and opportunities to grow within Shepherd Electric Supply.