Electrical Counter Sales Pro — Customer Growth

Sonepar USA, Inc.; Bethlehem (Northampton County); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Healthcare plans

Dental & vision

Paid time off

Paid parental leave

401(k) retirement savings with company

Professional and personal development

Shareholder opportunity

Disability insurance (short/long-term)

Life insurance for dependents

Wellness program

Gym reimbursement

Employee Assistance Program (EAP)

Job summary

Cooper Electric Supply, LLC is hiring for a full-time customer service/sales associate at our Bethlehem, PA location. You will greet walk-in customers, help with product selection, and process orders while promoting digital tools to customers.

The role emphasizes strong customer service, basic electrical knowledge, and solid math/communication skills in a fast-paced retail environment. Benefits are provided to eligible associates.

Qualifications

• Sales experience and/or electrical knowledge preferred.
• Strong customer service and interpersonal communication.
• Strong mathematics, verbal, and written communication skills.
• Ability to communicate information and present solutions to a customer.
• Ability to operate computers and relevant computer software.
• Ability to prioritize needs in a fast-paced environment.

Responsibilities

• Greet walk-in customers and assist with orders and product selection.
• Enter sales orders and pick items from warehouse inventory.
• Prepare customer sales ticket and collect payment.
• Handle phone-in customers with courteous etiquette.
• Maintain counter area displays clean, organized, and stocked with inventory.
• Reach monthly goals in sales and gross margin.
• Encourage the use of digital tools across customer base.
• Multi-task and continually prioritize tasks to be completed throughout the day.

Skills

Sales experience

Electrical knowledge

Customer service

Interpersonal skills

Mathematics

Verbal & written communication

Computer skills

Prioritization

Tools

Computer software

Job description

Cooper Electric Supply, LLC is hiring for a full-time customer service/sales associate at our Bethlehem, PA location. You will greet walk-in customers, help with product selection, and process orders while promoting digital tools to customers.

The role emphasizes strong customer service, basic electrical knowledge, and solid math/communication skills in a fast-paced retail environment. Benefits are provided to eligible associates.