Electrical Counter & Inside Sales Specialist

useleccareers; Hampton (PA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Rx coverage

Matching 401(k)

Company-paid Life Insurance + AD&D

Supplemental Life Insurance

Short and Long Term Disability

Flexible Spending Accounts

Employee Assistance Program (EAP)

Job summary

Yale Electric Supply, an affiliate of USESI, seeks a motivated Counter/Inside Sales Associate for our Southampton, PA location. You will assist customers at the sales counter by phone and email, manage quotes and orders, and support walk-in customers while maintaining a clean counter and warehouse area.

Ideal candidates have a high school diploma, prior customer service experience, and strong communication and problem‑solving skills.

Qualifications

• High school diploma or equivalent required.
• Prior customer service experience is essential.
• Electrical product knowledge is strongly preferred.
• Strong communication and problem-solving skills.
• Basic math skills and comfort using web browsers and data entry tools.

Responsibilities

• Assist customers promptly at the sales counter, by phone, and through email.
• Create and manage sales orders, returns (RGAs), and inventory transfers.
• Provide quotes, place and process orders, and support walk-in customers.
• Maintain a clean and organized counter and warehouse area.
• Support order fulfillment, including stock placement, will call preparation, and general warehouse tasks.
• Proactively track and follow up on orders to ensure customer satisfaction.
• Operate warehouse equipment safely and follow all company procedures.
• Expand customer base and grow counter sales and profits.
• Other duties assigned by the manager.

Skills

Customer service

Communication

Problem solving

Basic math

Team player

Education

High school diploma

Job description

Yale Electric Supply, an affiliate of USESI, seeks a motivated Counter/Inside Sales Associate for our Southampton, PA location. You will assist customers at the sales counter by phone and email, manage quotes and orders, and support walk-in customers while maintaining a clean counter and warehouse area.

Ideal candidates have a high school diploma, prior customer service experience, and strong communication and problem‑solving skills.